Brooks Ames

Processed deliveries, ensuring all received items were checked and accounted for.

• Analyzed inventory data to identify and address stock discrepancies.
• Participated in regular cycle counts to confirm accuracy of inventory records.
• Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
• Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
• Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
• Monitored inventory levels to confirm compliance with company policy.
• Built and nurtured positive working relationships with vendors and suppliers.
• Created and enforced detailed organization processes to increase quality and service standards.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.