Brooklyn Whitney
Mokena
Summary
Dynamic and dedicated professional with extensive experience in customer service and food safety at Eagle Brew and Eagle Point Nursing Home. Proven ability to manage inventory effectively while delivering exceptional service. Skilled in cash handling and event coordination, consistently enhancing customer experiences through positive interactions and problem-solving abilities. Committed to maintaining high standards in fast-paced environments. Communication skills with a variety of age ranges and personalities.
Overview
5
5
years of professional experience
Work History
Barista
Eagle Brew
Fulton
08.2025 - Current
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the café workspace.
- Operated espresso machines and other brewing equipment efficiently.
- Assisted customers with menu selections and special requests.
- Handled cash register operations and processed customer payments accurately.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Counter Associate
Triple Play Bowling Alley
Fulton
01.2024 - Current
- Operated kitchen equipment to ensure food safety and quality standards.
- Handled cash transactions accurately at the point of sale system.
- Monitored inventory levels and restocked supplies as needed during shifts.
- Followed health regulations to maintain a safe food preparation environment.
- Processed order transactions and handled debit and cash operations.
- Ensured compliance with health and safety regulations within the work environment.
Funeral Home Volunteer
Bosma-Renkes Funeral Home
Fulton
08.2024 - 05.2025
- Prepared and maintained the viewing rooms for visitations.
- Managed the setup of memorial displays and tribute arrangements.
- Conducted administrative tasks including filing and record keeping.
- Placed floral arrangements around the chapel or gravesite according to instructions from family members.
- Distributed memorial cards to attendees at the service.
- Maintained a neat appearance of the chapel before and after services.
- Attended wakes, viewings, and graveside services as requested by families.
- Set up chairs in preparation for services.
Classroom Volunteer
Riverbend Middle School
Fulton
08.2024 - 05.2025
- Assisted teachers in preparing lesson materials and classroom activities.
- Supported students with individual learning needs during lessons.
- Organized classroom supplies and maintained a clean learning environment.
- Monitored student behavior and provided positive reinforcement for good conduct.
- Offered general support to instructors, handed out documents and straightened up classrooms.
- Assisted students with school work, dressing for outside time and creating art.
Dietary Aide
Eagle Point Nursing Home
Clinton
02.2022 - 11.2024
- Prepared nutritious meals following dietary guidelines for residents' health needs.
- Assisted kitchen staff with food preparation and service during meal times.
- Maintained cleanliness of dining areas and kitchen equipment to ensure safety.
- Delivered meals to residents, ensuring timely and respectful service at all times.
- Monitored food inventory levels and reported shortages to kitchen management promptly.
- Engaged with residents during meal times to enhance their dining experience positively.
Counter Associate
Backshop Pizza
Clinton
01.2021 - 08.2021
- Handled cash transactions accurately at the point of sale system.
- Monitored inventory levels and restocked supplies as needed during shifts.
- Greeted customers upon entering the store and provided assistance when needed.
Education
High School Diploma -
Fulton High School
Fulton, IL05-2025
Skills
- Customer service
- Food safety
- Inventory management
- Lesson planning
- Verbal and written communication
- Problem-solving
- Positive and professional
- Event coordination
- Cash handling
Timeline
Barista
Eagle Brew
08.2025 - Current
Funeral Home Volunteer
Bosma-Renkes Funeral Home
08.2024 - 05.2025
Classroom Volunteer
Riverbend Middle School
08.2024 - 05.2025
Counter Associate
Triple Play Bowling Alley
01.2024 - Current
Dietary Aide
Eagle Point Nursing Home
02.2022 - 11.2024
Counter Associate
Backshop Pizza
01.2021 - 08.2021
High School Diploma -
Fulton High School