Brooke Smid
Mokena
Summary
Detail-oriented student with experience in reception and administration within automotive dealerships. Demonstrated critical thinking and analytical skills while managing customer interactions. Committed volunteer actively contributing to community initiatives, emphasizing teamwork and collaboration through sports. Engages in activities fostering personal and professional development.
Overview
2
2
years of professional experience
Work History
Cashier
Ed Napleton Honda
Oak Lawn
12.2025 - 01.2026
- Resolved customer complaints professionally, ensuring positive experiences.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Supported management with daily operational tasks to enhance workflow.
- Provided accurate store information and answered customer inquiries promptly.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Cashier
Napleton Porsche Of Westmont
Westmont
05.2025 - 08.2025
- Processed customer transactions accurately at luxury automotive dealership, ensuring a seamless purchasing experience.
- Maintained accurate cash drawer and balanced daily sales reports.
- Resolved customer complaints with professionalism and courtesy, enhancing customer satisfaction and loyalty.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and provided knowledgeable answers about store products and services, facilitating informed purchasing decisions.
Equine Caretaker
Equine Medical Services
Columbia
02.2025 - 05.2025
- Cared for horses daily through feeding and grooming, ensuring their well-being and comfort.
- Provided medications to horses following veterinarian instructions.
- Maintained clean stables and equipment to promote a healthy environment for horses.
- Monitored horse health and promptly reported concerns to staff to ensure timely veterinary care.
Cashier
Kowalis Auto Group
Orland Park
12.2023 - 01.2025
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with product inquiries and service appointments.
- Handled customer complaints with professionalism and courtesy.
- Collaborated with team members to ensure smooth operations during peak hours.
Education
Interior Design
University of Alabama
AL01-2028
High School Diploma -
Lincoln-Way Central High School
New Lenox, IL05-2024
Architecture
University of Missouri
Columbia, MOSkills
- Some Interior design
- Some Architectural drafting
- Customer service
- Team collaboration
- Active listening
- Problem resolution
- Professional courtesy
- Cash handling
- Visual communication
- Project management
- Cleaning and sanitizing
- Customer service excellence
- Experienced with AutoCAD
- SketchUp Skills
Languages
French
Limited
Timeline
Cashier
Ed Napleton Honda
12.2025 - 01.2026
Cashier
Napleton Porsche Of Westmont
05.2025 - 08.2025
Equine Caretaker
Equine Medical Services
02.2025 - 05.2025
Cashier
Kowalis Auto Group
12.2023 - 01.2025
Interior Design
University of Alabama
High School Diploma -
Lincoln-Way Central High School
Architecture
University of Missouri