Brooke E Roberts
North Aurora
Summary
Dynamic phlebotomist with extensive experience at Iowa State University, excelling in patient care and clinical workflows. Proven ability to communicate effectively and manage time efficiently, ensuring accurate sample handling and adherence to safety protocols. Recognized for strong organizational skills and a commitment to maintaining a clean, safe work environment. I love help improve the health of others and also like to keep myself busy by doing extra tasks or help coworkers when needed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist
Iowa State University
Ames
03.2025 - Current
- Through this position, I have developed a strong understanding of clinical workflows, and enhanced my technical proficiency in a fast-paced healthcare setting.
- Collected blood samples from patients following safety protocols and guidelines.
- Prepared specimens for laboratory analysis ensuring proper labeling and storage.
- Ensured cleanliness of work area by regularly sanitizing equipment and surfaces.
- Monitored inventory levels of supplies, reporting shortages to management promptly.
- Maintained a clean, safe, and organized work environment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Work closely with healthcare professionals to ensure accurate sample handling, labeling, and processing for diagnostic testing.
Shipt Shopper
Shipt HQ
Aurora
06.2023 - Current
- In my free time, I am a personalized shopper, working on my own schedule.
- Communicated effectively with customers to confirm order details and substitutions.
- Managed time efficiently to meet delivery deadlines and customer expectations.
- Ensured accuracy in order fulfillment by double-checking items before checkout.
- Navigated local stores quickly to locate items and optimize shopping routes.
- Remain organized throughout shifts by managing multiple orders at once.
Student Research Assistant
Clinical Vascular Research Lab
Ames
11.2024 - Current
- My role as a research assistant in the Clinical Vascular Research Lab looks into the effects that chemotherapy has on the vascular systems of cancer survivors.
- CVRL looks at the carotid artery through an ultrasound machine to measure and collect data.
- Assisted in data collection using surveys and experiments.
- Analyzed research findings and prepared detailed reports.
Sales Associate
Dooney & Bourke
Aurora
06.2021 - 06.2025
- Provided exceptional customer service by understanding needs and suggesting ideal products.
Cultivated relationships with customers to drive repeat sales. - Handled shipment processing while ensuring stockroom remained organized.
Contributed to store operations through effective cleaning and adherence to opening/closing protocols. - Educated customers about brand history and product features effectively.
- Maintained store presentation standards through visual merchandising techniques.
Education
Bachelor of Science - Biology, Global health, Pre-PA track
Iowa State University
Ames, IA05.2028
High School Diploma -
West Aurora High School
Aurora, IL05.2024
Skills
- Time management
- Leadership skills
- Outgoing
- Communication skills
- Organizational skills
- Patient care
- Customer service
- Team collaboration
Certification
- Certified Phlebotomy Technician (March 2025)
Volunteer Experience
- TLC Camp, Camp Counselor, Lombard, IL, 2019-06, Present, As a Camp Counselor at TLC Camp, I play a vital role in creating a safe, enjoyable, and inclusive environment for children with cancer and their siblings. TLC camp happens one week in June every year where we engage in fun activities such as Six Flags, bowling, movies, swimming and much more.
- National Honors Society, West Aurora High School, 2022-08, 2024-05, As a member of the National Honors Society, I am responsible for completing 25+ hours of volunteer work. From around the community to at school, it widens my perspectives and allows me to help others in need.
- Northwestern Summer Volunteer, Geneva, IL, 2024-05, 2024-08, As a Northwestern Summer Volunteer, I was responsible for serving one day a week for eight weeks in the Outpatient Rehab/Physical Therapy. Here, I restock products, assist in cleaning and preparing patient rooms, and maintain a warm and friendly attitude. Over the summer, I served a total of 30 hours.
- Meals For the Heartland, Ames, IA, 2024-09-28, As a Meals from the Heartland volunteer, I pack meals to combat hunger locally and globally. Volunteers work collaboratively to assemble, seal, and box meal packets containing nutritious, non-perishable ingredients.
Training
- Dr. Jennifer Reichek, Lurie Children’s Hospital in Chicago, IL (12/27/24 and 1/3/25)
- Dr. Elizabeth Sokol, Lurie Children’s Hospital in Chicago, IL (12/30/24, 3/17/25, 3/19/25)
- Jessica Siler, PA-C - Thielen Health Center in Ames, IL (7/14/2025, 7/16/2025)
Affiliations
- Honors Student at Iowa state University
- Pre-Medical Club Member
Accomplishments
- Iowa State University Deans List (2024 Fall Semester, 2025 Spring Semester)
- 4.0+ GPA throughout highschool, 8 semesters (2020-2024)
- Physical Education Outstanding Senior Department Award (05/17/2024)
- Varsity Scholar Athlete (2023, 2024)
Timeline
Phlebotomist
Iowa State University
03.2025 - Current
Student Research Assistant
Clinical Vascular Research Lab
11.2024 - Current
Shipt Shopper
Shipt HQ
06.2023 - Current
Sales Associate
Dooney & Bourke
06.2021 - 06.2025
Bachelor of Science - Biology, Global health, Pre-PA track
Iowa State University
High School Diploma -
West Aurora High School
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