Bronze Neiman
Chicago,IL
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior guest advisor
GameStop
06.2024 - Current
- Consistently exceeded sales targets by XX% on a monthly basis, resulting in recognition as top-performing sales adviser
- Developed and maintained strong relationships with clients, providing personalized product recommendations based on their needs and preferences
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Generated weekly/monthly/quarterly performance reports highlighting key metrics such as revenue generated per client segment or region
- Trained new team members on effective selling techniques; mentored junior advisers to help them achieve their targets
Competitive Boxer
USA Boxing
07.2022 - Current
- Supported team members in integrating feedback into daily practices to promote continuous improvement. Assisted in mentoring colleagues to enhance their growth and adaptability in a changing environment. Encouraged initiatives that fostered open communication and collaborative learning among team members.
- Developed and implemented plyometric training sessions to enhance explosive strength and agility.
- Assisted clients in resistance training programs to improve strength and fitness levels. Supported development of personalized training plans based on individual goals and abilities. Guided junior trainers in effective resistance training techniques to enhance client results.
- Developed and executed comprehensive cardio training programs to enhance cardiovascular health.
- Assisted team members in achieving professional growth through coaching initiatives. Supported the development of personalized coaching programs that met individual career goals. Promoted a culture of improvement by providing regular feedback and mentorship.
- Facilitated comprehensive training programs to enhance group performance and foster collaboration.
- Assisted in conducting training sessions to improve athlete performance and foster teamwork. Supported coaching staff in aligning training objectives with team goals. Guided junior coaches in effective coaching methods and athlete engagement strategies.
- Implemented comprehensive recovery protocols to enhance athletes' physical well-being and competition readiness.
- Developed and executed competitive training initiatives to enhance employee skill sets and operational efficiency.
- Assisted team members in professional development through mentorship initiatives. Supported a culture of open communication and skill enhancement. Promoted mentorship programs to improve team collaboration and morale.
- Assisted teams in developing skills through motivational training initiatives. Supported team members in recognizing and addressing challenges for personal and professional development. Fostered an environment that promoted open communication and constructive feedback.
Athletic Trainer/Boxing Coach
The Sweet Science Boxing and fitness
07.2021 - Current
- Cultivated a pristine and inviting environment to enhance guest and member experiences.
- Facilitated conflict resolution to enhance customer satisfaction and uphold professional standards.
- Supported maintenance of equipment to ensure longevity and optimal performance.
- Provided detailed information on membership and apparel offerings to enhance customer experience.
- Delivered personalized boxing and strength conditioning training to diverse age groups, enhancing overall athletic performance and well-being.
- Facilitated and evaluated sparring sessions to enhance athlete performance while prioritizing safety and learning outcomes.
Porter/front desk
UFC GYM
07.2021 - 07.2022
- Maximized revenue by upselling memberships, supplements, and apparel to clients.
- Executed sanitation of high-traffic areas and equipment using approved cleaning supplies.
- Executed routine maintenance and cleaning tasks.
- Executed removal of trash from all rooms and strategically positioned garbage and recycling receptacles for efficient trash pickup.
- Ensured cleanliness and organization of reception waiting areas and hallways.
- Exhibited commitment and strong work ethic by consistently delivering exceptional performance.
- Oversaw inventory management of essential supplies.
- Managed cleanliness of work areas through mopping, vacuuming, and mirror polishing.
- Organized and relocated furniture to optimize facility layout for events.
- Inspected property and grounds, collecting trash and debris to enhance curb appeal.
- Addressed spills, bathroom malfunctions, and potential hazards to ensure safety and minimize injuries.
- Maintained cleanliness of common areas by adhering to established schedules and prescribed methods.
- Implemented security measures by locking rooms and main entrance doors and activating alarm systems.
Education
Exercise Science - Certified Personal Trainer
NASM
High School Diploma - undefined
Highland Park High School
Highland Park, IL12.2021
Skills
- Leadership & Management
Team leadership, operations oversight, strategic planning, budgeting, and staff development
Project coordination, workflow optimization, and cross-functional collaboration
Sales & Customer Experience
Sales strategy implementation, prospecting, and lead generation
Customer service excellence, conflict resolution, and relationship building
Merchandising, POS operation, and retail operations oversight
Administrative & Office Skills
Document preparation, transcription, record management, and phone communication
Data organization, reporting, scheduling, and inventory tracking
Strong written and verbal communication skills
Technical & Analytical Skills
Advanced computer proficiency across multiple software systems
Database management, mobile device deployment, and computer operations
Data analysis and spreadsheet reporting using Microsoft Excel
Recruitment & Training
Candidate sourcing, interview coordination, and recruitment event support
Employee training sessions, skills development programs, and onboarding assistance
Fitness & Wellness Instruction
Personalized fitness coaching and program development
Group fitness instruction including warm-ups, cool-downs, cardio, interval training, balance, plyometrics, calisthenics, cross-training, and circuit training
Youth and athlete fitness training support
Strong knowledge of body mechanics and physiology
Safety & Compliance
Implementation of workplace safety practices and PPE compliance
Sanitation and hygiene standards (non-food), custodial oversight
Logistics & Operations
Warehouse support using electric pallet jacks
Packaging, labeling, quality control, and efficient multitasking in fast-paced environments
Certification
- Certified Athletic Trainer
- First Aid Certification
- Food Handler Certification
- Certified Fitness Instructor
- AED Certification
- Certified Personal Trainer
- CPR Certification
Languages
Bilingual
Spanish
Timeline
Senior guest advisor
GameStop
06.2024 - Current
Competitive Boxer
USA Boxing
07.2022 - Current
Athletic Trainer/Boxing Coach
The Sweet Science Boxing and fitness
07.2021 - Current
Porter/front desk
UFC GYM
07.2021 - 07.2022
Exercise Science - Certified Personal Trainer
NASM
High School Diploma - undefined
Highland Park High School