Brittnie Crawford
Antioch
Summary
Dedicated Store Manager with a strong focus on customer satisfaction, team leadership, and efficient operations. Proven success in employee training and inventory management to drive sales and enhance service quality.
Overview
13
13
years of professional experience
Work History
Store Manager
Burger king
McHenry
02.2013 - Current
- Managed daily operations to ensure a smooth workflow and customer satisfaction.
- Trained and supervised staff to maintain service quality and efficiency.
- Oversaw inventory management and stock replenishment for optimal product availability.
- Scheduled employee shifts to optimize coverage during peak hours and meet business demands.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Developed weekly work schedules to ensure adequate staffing and operational efficiency.
- Managed daily banking activities, completing all deposits and withdrawals accurately.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Set customer service standards and assessed staff adherence to enhance customer satisfaction.
- Developed strategies to maximize sales and profitability.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Updated POS system with new products and promotional offers.
- Recruited, trained and supervised new employees.
- Monitored food safety practices to comply with health regulations consistently.
- Delegated work to staff, setting priorities and goals.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Elkhorn Area High School
Elkhorn, WI06-2008
Skills
- Inventory management
- Visual merchandising
- Customer service
- Food safety compliance
- Employee training
- Sales strategy development
- Cash handling
- Shift scheduling
- Staff supervision
- Problem solving
- Team building
- Time management
- Bank and safe deposits
- Cash management
- Employee retention strategies
- Friendly and positive
- Work Planning and Prioritization
- Team leadership and coaching
- Team motivation
- Employee engagement
- Team building and leadership
- Order management
- Training and mentoring
- Problem-solving
- Strategic thinker
Timeline
Store Manager
Burger king
02.2013 - Current
High School Diploma -
Elkhorn Area High School