Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Moore

Belleville

Summary

Dynamic professional with a proven track record in customer service and time management, honed across roles at McDonald's and other notable companies. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional work ethic, empathy, and professionalism. Skilled in both cash handling and conflict resolution, consistently achieving high accuracy and employee engagement levels.

Overview

2025
2025
years of professional experience

Work History

Cashier

Steak N Shake
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Brista

Target

Truck loader

  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.

Package Handler

FedEx
09.2020 - 01.2025

Truck loader

  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.

Cashier

Kohl's
03.2017 - 04.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Manager

McDonald's
01.2008 - 01.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

O’fallon Township High School
O'Fallon, IL

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Order taking
  • Professionalism and courtesy

Timeline

Package Handler

FedEx
09.2020 - 01.2025

Cashier

Kohl's
03.2017 - 04.2017

Manager

McDonald's
01.2008 - 01.2017

Cashier

Steak N Shake

Brista

Target

O’fallon Township High School
Brittney Moore