Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brittney Bray

Chicago,IL

Summary

Communications professional with skills and experience in research-based writing, data-based reporting, marketing, and virtual communication. Adept at handling 20+ calls on a daily basis while consistently resolving client issues smoothly and quickly. Seeking to apply problem-solving expertise as a call center representative. Successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-position. Ready to help achieve company goals. Goal-oriented and tenacious. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Goal-oriented [Job Title] caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Remote Test Scorer

Data Recognition Corporation
04.2021 - Current
  • Collaborated with team leaders to score standardized typed and handwritten essays from students
  • Adhered to criteria/ rubric for grading and meeting team standards
  • Work completed in online/virtual environment
  • Streamlined the test scoring process for increased efficiency through the use of digital tools and software.
  • Maintained strict confidentiality while handling student information, ensuring compliance with privacy regulations.
  • Conducted quality control checks on completed tests to verify scoring accuracy and adherence to established criteria.
  • Managed multiple projects simultaneously, prioritizing tasks based on deadlines and workload demands. Averaged 200 scored tests per day.

Writer

DePaulia
01.2018 - 05.2018
  • Pitched and wrote weekly articles on local and national stories that impacted the DePaul community
  • Collaborated with editors to formulate relevant and interesting stories and themes for writers
  • Edited manuscripts prior to publication, ensuring clarity, accuracy, and consistency throughout the text.
  • Interviewed sources ranging from faculty and staff to industry experts and transcribed audio recordings.
  • Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.

Marketing and Events Assistant

DePaul University
08.2016 - 06.2017
  • Participated in professional development and financial planning workshops for first year students
  • Created fliers and marketing materials to promote events both in print and social media
  • Provided event planning and day-of assistance by checking-in guests, collecting event surveys, wayfinding, etc.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment. Averaged 25+ calls a day.

Education

Bachelor of Arts - Journalism

DePaul University
Chicago, IL
06.2020

Skills

  • Microsoft Office (Word, PowerPoint, Excel)
  • Outlook
  • Google Suite (Docs, Sheets, Forms, Slides)
  • WordPress
  • Google Analytics
  • Moodle
  • Written communication
  • Data interpretation
  • Zoom
  • Zulip
  • Customer service orientation

Accomplishments

  • Personal Shopper and Operations Assistant | Saint Marillac Food Pantry 2019
  • Teaching Assistant | National Teachers Academy 2014

Timeline

Remote Test Scorer

Data Recognition Corporation
04.2021 - Current

Writer

DePaulia
01.2018 - 05.2018

Marketing and Events Assistant

DePaul University
08.2016 - 06.2017

Bachelor of Arts - Journalism

DePaul University
Brittney Bray