Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Wright

Loves Park

Summary

Experienced professional with 20+ years in customer service. Skilled at engaging and actively listening to clients, addressing concerns. Proven ability to build strong relationships and deliver exceptional service, leading to high customer satisfaction. Committed to exceeding expectations in a fast-paced environment.

Overview

20
20
years of professional experience

Work History

Bartender/Server

Nauti Oar Bar and Grill
02.2024 - 08.2024
  • Optimized customer service experience for diverse clientele.
  • Mentored and trained new associates on related tasks.
  • Manage phone orders, preparing tickets for timely customer arrival.
  • Upheld cleanliness standards in the service zone.

Bartender/Server

Whiskey Joe’s Bar & Grill
02.2023 - 08.2024
  • Ensure restaurant safety is maintained to help employees and customers feel comfortable
  • Demonstrates extensive knowledge of menu options and provides recommendations to guests
  • Trained and mentored 20+ new personnel during onboarding and continually provides support for new hires
  • Assure flawless customer service for coordinating with team members while running banquet events.

Bartender

Scoreboard Bar and Grill
07.2022 - 10.2023
  • Ensured continuous service to patrons, maintaining operations of both bar and dining area.
  • Upheld excellence in food and beverage services.
  • Enhanced customer interaction to ensure a welcoming atmosphere.
  • Managed stock tracking and upkeep.

Dental Assistant

Dekalb Dental Group
02.2010 - 03.2010
  • Created temporary crowns swiftly and accurately.
  • Supported dental procedures like extractions and fillings.
  • Knowledge of and adherence to all safety and health regulations.

Dental Assistant

Dr. Zak Family Dentistry
06.2004 - 11.2007
  • Assisted in various dental procedures such as extractions, fillings, and orthodontics.
  • Took impressions, developed xrays, and prepared patients for procedures.
  • Maintained cleanliness in the dental office through meticulous cleaning routines and proper sanitation practices.

Education

General Studies

Northern Illinois University
Dekalb, IL
12.2010

Skills

  • Excellent customer service
  • Proficient in Point of Sale (POS) systems
  • Effective communication with staff and customers
  • Team Management
  • Multitasking and problem solving

Timeline

Bartender/Server

Nauti Oar Bar and Grill
02.2024 - 08.2024

Bartender/Server

Whiskey Joe’s Bar & Grill
02.2023 - 08.2024

Bartender

Scoreboard Bar and Grill
07.2022 - 10.2023

Dental Assistant

Dekalb Dental Group
02.2010 - 03.2010

Dental Assistant

Dr. Zak Family Dentistry
06.2004 - 11.2007

General Studies

Northern Illinois University

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Brittany Wright