Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Brittany Waters

Chicago

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Financial Clearance Specialist/Patient Access Representative

Rush Oak Park Hospital
Oak Park
07.2023 - Current
  • Reviewed authorization requests for accuracy and completeness.
  • Verified insurance authorizations with payers via telephone or web-based systems.
  • Tracked authorization statuses using electronic databases or manual filing systems.
  • Monitored daily workflow queues within the department ensuring all tasks are completed accurately and timely.
  • Greeted incoming patients upon arrival at the Emergency Department and directed them to their destination within the hospital.
  • Acted as a liaison between patients and staff members by communicating information accurately and promptly.

Loan Processor

AmeriCash Loans, LLC
Rosemont
08.2018 - 07.2020
  • Reviewed loan applications for accuracy and completeness.
  • Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
  • Submitted loan applications to underwriting department for review and approval process.
  • Adhered strictly to company policies when completing tasks associated with loan processing duties.

Debt Collector

Affinity Global (Global Credit & Collection Inc.)
Chicago
12.2016 - 08.2018
  • Make outbound calls to customers who have fallen behind on past due accounts provided financial support to make payments to clear debt off

Education

Certificate - Dental Hygiene

Everest College
Melrose Park, IL
12-2014

High school diploma -

Crane High School
Chicago, IL
06.2010

Skills

  • Epic
  • Medical scheduling
  • Microsoft Word (5 years)
  • Insurance verification
  • Medical terminology
  • Medical office experience
  • Retail sales (six years)
  • ICD-9
  • Medicare
  • Authorization review
  • Document verification

Certification

  • Dental Assistant
  • December 2014 to Present

References

References available upon request.

Timeline

Financial Clearance Specialist/Patient Access Representative

Rush Oak Park Hospital
07.2023 - Current

Loan Processor

AmeriCash Loans, LLC
08.2018 - 07.2020

Debt Collector

Affinity Global (Global Credit & Collection Inc.)
12.2016 - 08.2018

Certificate - Dental Hygiene

Everest College

High school diploma -

Crane High School

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Brittany Waters