Brittany Pollard
Chicago
Summary
Detail-oriented administrative professional with over seven years of experience supporting teams through fast-paced marketing and communications roles. Skilled in calendar management, cross-functional collaboration, budget oversight, and Microsoft Office Suite. Adept at managing multiple priorities with a proactive, solutions-focused approach. Seeking to transition into healthcare administration to contribute to a mission-driven organization that supports pediatric care.
Overview
9
9
years of professional experience
Work History
Postpartum Doula
Chicago Family Doulas
Chicago
12.2023 - Current
- Maintained detailed feeding, diaper, and sleep logs to support family routines and pediatric visits.
- Researched and provided referrals to local resources, such as lactation consultants and support groups.
- Assisted clients in creating postpartum care plans, and preparing questions for follow-up visits with healthcare providers.
- Organized nurseries and baby essentials to improve daily efficiency.
- Provide emotional and physical support for the birthing parent as they recover from childbirth.
- Remained up-to-date on current evidence-based practices related to infant care and postpartum recovery.
Web Marketing Specialist
Farmer's Fridge
Chicago
09.2021 - 09.2022
- Collaborated across departments to coordinate projects, manage timelines, and ensure deliverables met deadlines.
- Optimized digital workflows and maintained detailed documentation and reports to support strategic decision-making.
- Maintained and updated shared calendars and campaign schedules across teams.
- Led meetings and presentations, recorded minutes, and synthesized insights for internal stakeholders.
Digital Marketing Specialist
Creative Media Alliance
Seattle
11.2020 - 10.2021
- Managed internal and external communications, including email, reporting, and social media scheduling.
- Maintained campaign budgets, analyzed performance metrics, and presented data summaries to senior staff.
- Created polished documents and client-facing reports using Microsoft Word, Excel, and PowerPoint.
Assistant Account Executive
Evado Public Relations
Seattle
09.2016 - 11.2020
- Provided direct support to senior leadership, managing calendars, coordinating travel, and organizing client meetings.
- Answered and directed incoming inquiries, maintaining professional communication standards and confidentiality.
- Assisted with budget tracking and invoice processing for multiple client accounts.
- Developed and distributed meeting agendas, minutes, and status reports.
Education
Postpartum Doula Certificate -
Bastyr University
11-2023
High School Diploma -
Inglemoor High School
Kenmore, WA01.2008
Skills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Calendar and travel coordination
- Meeting and event scheduling
- Data entry and report preparation
- Budget tracking and invoice support
- Cross-functional communication
- Customer service
Timeline
Postpartum Doula
Chicago Family Doulas
12.2023 - Current
Web Marketing Specialist
Farmer's Fridge
09.2021 - 09.2022
Digital Marketing Specialist
Creative Media Alliance
11.2020 - 10.2021
Assistant Account Executive
Evado Public Relations
09.2016 - 11.2020
Postpartum Doula Certificate -
Bastyr University
High School Diploma -
Inglemoor High School
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