Dynamic professional with extensive experience in team leadership and operational management, driving collaboration and delivering impactful results. Expertise in conflict resolution, process optimization, and strategic planning, complemented by a flexible approach to evolving business needs. Recognized for reliability and strong communication skills that foster a productive work environment and empower teams to excel. Committed to achieving organizational goals through innovative solutions and effective team dynamics.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Foster Care Licensing Supervisor
Hoyleton Youth & Family Services
11.2016 - Current
Foster Care Licensing Supervisor May 2022- Present
Oversaw daily operations, ensuring compliance with organizational standards and policies.
Mentored staff, fostering professional growth and enhancing team performance.
Collaborated with multidisciplinary teams to develop comprehensive care plans for youth clients.
Developed strategic initiatives to optimize resource allocation and improve service outcomes.
Adoption Specialist August 2020-May 2022
Conduct comprehensive assessments of children and prospective adoptive families
Prepare detailed child profiles, adoption narratives, and recruitment materials
Write home studies, psychosocial assessments, and adoption summaries
Document children’s social, medical, educational, and emotional histories
Collaborate with caseworkers, supervisors, therapists, and legal staff
Participate in matching conferences and provide written match justifications
Ensure all documentation meets state, federal, and agency requirements
Foster Care Case Manager November 2016- May 2020
Manage foster care cases to ensure the safety, permanency, and well-being of children
Conduct home visits with foster families and children according to policy
Develop, implement, and monitor case plans and service plans
Coordinate services including medical, mental health, educational, and therapeutic care
Support and train foster parents on trauma-informed caregiving and child needs
Maintain regular contact with biological families and support reunification efforts
Assess risk, monitor placements, and address safety concerns promptly
Prepare court reports, affidavits, and documentation for hearings
Housing Specialist
Chestnut Health Systems
02.2016 - 02.2019
Conducted comprehensive assessments to identify client housing needs and preferences.
Developed and implemented personalized housing plans to enhance client stability and well-being.
Trained and mentored new staff on housing policies and best practices for client engagement.
Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
Advocated for clients in negotiations with landlords and service providers to secure favorable outcomes.
Established positive rapport with clients by providing exceptional customer service and addressing their unique needs.
Oversaw housing plans for over 20 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
Education
Master of Arts - Non-Profit Administration
Lindenwood University
Saint Charles, MO
12-2018
Bachelor of Science - Family and Consumer Science-Family Services
Eastern Illinois University
Charleston, Illinois
12.2012
Skills
Staff supervision, coaching, and performance management
Trauma-informed practice and child development expertise
Case planning, permanency planning, and reunification services
Foster parent recruitment, training, and support
Risk assessment and child safety decision-making
Crisis intervention and placement stabilization
Knowledge of child welfare laws, regulations, and court processes
Reflective supervision and secondary trauma support
Quality assurance, case review, and compliance monitoring
Eligibility Worker Supervisor - Foster Care, Adoption Assistance at Transitional Assistance DepartmentEligibility Worker Supervisor - Foster Care, Adoption Assistance at Transitional Assistance Department