Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Brittany Pierce

Brittany Pierce

Shiloh,IL

Summary

Dynamic professional with extensive experience in team leadership and operational management, driving collaboration and delivering impactful results. Expertise in conflict resolution, process optimization, and strategic planning, complemented by a flexible approach to evolving business needs. Recognized for reliability and strong communication skills that foster a productive work environment and empower teams to excel. Committed to achieving organizational goals through innovative solutions and effective team dynamics.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Foster Care Licensing Supervisor

Hoyleton Youth & Family Services
11.2016 - Current

Foster Care Licensing Supervisor May 2022- Present

  • Oversaw daily operations, ensuring compliance with organizational standards and policies.
  • Mentored staff, fostering professional growth and enhancing team performance.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans for youth clients.
  • Developed strategic initiatives to optimize resource allocation and improve service outcomes.

Adoption Specialist August 2020-May 2022

  • Conduct comprehensive assessments of children and prospective adoptive families
  • Prepare detailed child profiles, adoption narratives, and recruitment materials
  • Write home studies, psychosocial assessments, and adoption summaries
  • Document children’s social, medical, educational, and emotional histories
  • Collaborate with caseworkers, supervisors, therapists, and legal staff
  • Participate in matching conferences and provide written match justifications
  • Ensure all documentation meets state, federal, and agency requirements

Foster Care Case Manager November 2016- May 2020

  • Manage foster care cases to ensure the safety, permanency, and well-being of children
  • Conduct home visits with foster families and children according to policy
  • Develop, implement, and monitor case plans and service plans
  • Coordinate services including medical, mental health, educational, and therapeutic care
  • Support and train foster parents on trauma-informed caregiving and child needs
  • Maintain regular contact with biological families and support reunification efforts
  • Assess risk, monitor placements, and address safety concerns promptly
  • Prepare court reports, affidavits, and documentation for hearings

Housing Specialist

Chestnut Health Systems
02.2016 - 02.2019
  • Conducted comprehensive assessments to identify client housing needs and preferences.
  • Developed and implemented personalized housing plans to enhance client stability and well-being.
  • Trained and mentored new staff on housing policies and best practices for client engagement.
  • Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
  • Advocated for clients in negotiations with landlords and service providers to secure favorable outcomes.
  • Established positive rapport with clients by providing exceptional customer service and addressing their unique needs.
  • Oversaw housing plans for over 20 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.

Education

Master of Arts - Non-Profit Administration

Lindenwood University
Saint Charles, MO
12-2018

Bachelor of Science - Family and Consumer Science-Family Services

Eastern Illinois University
Charleston, Illinois
12.2012

Skills

  • Staff supervision, coaching, and performance management
  • Trauma-informed practice and child development expertise
  • Case planning, permanency planning, and reunification services
  • Foster parent recruitment, training, and support
  • Risk assessment and child safety decision-making
  • Crisis intervention and placement stabilization
  • Knowledge of child welfare laws, regulations, and court processes
  • Reflective supervision and secondary trauma support
  • Quality assurance, case review, and compliance monitoring
  • Interdisciplinary collaboration (courts, schools, therapists, agencies)
  • Conflict resolution and de-escalation
  • Documentation, court reports, and data tracking
  • Cultural competency and family-centered practice
  • Time management and workload prioritization

Certification

Child Welfare License

Timeline

Foster Care Licensing Supervisor

Hoyleton Youth & Family Services
11.2016 - Current

Housing Specialist

Chestnut Health Systems
02.2016 - 02.2019

Master of Arts - Non-Profit Administration

Lindenwood University

Bachelor of Science - Family and Consumer Science-Family Services

Eastern Illinois University
Brittany Pierce