Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Martinez

Rockford

Summary

Dynamic and customer-focused professional with experience at Starbucks, excelling in cash handling and customer relationship management. Proven ability to enhance guest satisfaction through efficient service and problem-solving skills. Recognized for maintaining a welcoming atmosphere and ensuring order accuracy, contributing to a positive dining experience.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
Rockford
11.2024 - Current
  • Maintained cleanliness and organization of the work area and equipment.
  • Handled cash register transactions accurately and efficiently.
  • Engaged with customers to provide excellent service and foster a welcoming atmosphere.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Server

Screw City Tavern
Rockford
02.2023 - 11.2024
  • Provided friendly and efficient service to guests at the restaurant.
  • Provided excellent customer service to ensure satisfaction.
  • Handled all customer service inquiries quickly and professionally.

Education

High School Diploma -

Boylan Catholic High School
4000 Saint Francis Dr, Rockford
07-2020

Nursing

Rock Valley College
Rockford, IL

Skills

  • Cash handling
  • Point of sale systems
  • Order accuracy
  • Equipment maintenance
  • Customer relationship management
  • Team collaboration
  • Problem solving

Timeline

Barista

Starbucks
11.2024 - Current

Server

Screw City Tavern
02.2023 - 11.2024

High School Diploma -

Boylan Catholic High School

Nursing

Rock Valley College
Brittany Martinez