Brittany Kuthe
McHenry,IL
Overview
10
10
years of professional experience
1
1
Certification
Work History
Trainer, Operations Learning and Development
Sono Bello
04.2022 - Current
- Traveled out of state to centers M-F.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Collaborated with subject matter experts to create accurate training content.
Patient Experience Specialist
Sono Bello
06.2017 - 04.2022
- Manages scheduling, invoicing, billing, assists the Sales Consultants and Practice Manager in order to help the clinic run smoothly and efficiently
- Assisted in sales when Consultant was sick or over booked
- Educated patients about Pre-op and Post-op care
- Reviews clerical and billing records to ensure completeness, accuracy and timeliness
- Assisted in the training of new employees in local and out of state centers.
Patient Coordinator
Ideal Image
09.2016 - 06.2017
- Acting as a back-up for the Lead Sales Consultant when unavailable
- Kept up with monthly inventory and ordered all spa, medical and office supplies
- Receiving guest payments
- Upselling additional treatment areas
Therapy Technician
Northern McHenry Chiropractic
09.2014 - 09.2016
- Assisted in therapies assigned by chiropractor with patients such as, muscle stimulation, and ultrasound techniques
- Completed daily office tasks including issuing medical intake forms, scheduling appointments, receiving insurance information, and filing patient information
- Received and entered all patients health insurance information in accordance with policies set by practice
- Responsible for inventory and ordering all supplements and office supplies
- Responsible for coordinating all patient appointments and therapy sessions
Education
Associates of Science -
McHenry County College
Crystal Lake, Illinois2014
Comprehensive Laser Training -
National Laser Institute
Dallas, TX2016
Skills
Analytical and Critical Thinking
- Planning and Coordination
- Attention to Detail
- Training and Development
- New Hire Training
- Multitasking Abilities
Certification
Certified Laser Technician
Basic Life Support CPR/AED
Timeline
Trainer, Operations Learning and Development
Sono Bello
04.2022 - Current
Patient Experience Specialist
Sono Bello
06.2017 - 04.2022
Patient Coordinator
Ideal Image
09.2016 - 06.2017
Therapy Technician
Northern McHenry Chiropractic
09.2014 - 09.2016
Certified Laser Technician
Basic Life Support CPR/AED
Associates of Science -
McHenry County College
Comprehensive Laser Training -
National Laser Institute
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