Summary
Overview
Work History
Education
Skills
Icon
Certification
References
Timeline
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Brittany Henzler

Chenoa

Summary

Dynamic professional with extensive experience in customer service and retail, notably at Walmart. Proven ability to enhance client satisfaction through effective communication and upselling strategies. Skilled in Microsoft Excel and hair styling, consistently delivering tailored solutions that drive repeat business and foster strong relationships. Committed to maintaining high standards of service and organization.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Stocker

Walmart
Pontiac
04.2025 - Current
  • Ensured proper labeling of all products prior to shelf stocking.
  • Maintained a clean and organized warehouse environment consistently.
  • Arranged merchandise attractively to maximize sales opportunities.

Stylist

Great Clips
Pontiac
08.2024 - 04.2025
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Provided personal consultations to determine clients' styling needs and preferences.

Service Coordinator

Heller Ford
01.2024 - 08.2024
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.

Service Manager

Prairie Land Golf & Utility Cars, LLC
03.2023 - 01.2024
  • Resolved customer complaints promptly and professionally, enhancing customer satisfaction.
  • Engaged with customers to assess service needs and formulate effective solutions.

Stylist

Great Clips
Bloomington
03.2020 - 02.2023
  • Provided personal consultations to determine clients' styling needs and preferences.
  • Created custom looks for clients based on their individual style, body type, and personality.
  • Conducted research on current fashion trends and seasonal collections.

Housekeeper

Luther Oaks
Bloomington
10.2019 - 12.2019
  • Maintained sanitation by disinfecting and mopping bathrooms regularly.
  • Cleaned and restocked guest rooms, ensuring towels, linens, and bathroom items were replenished.
  • Vacuumed floors and made beds to uphold cleanliness standards in guest accommodations.

Receptionist

Midstate Podiatry
05.2019 - 06.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Professional Dog Bather

Paradise Pet Hotel & Day Spa
12.2018 - 04.2019
  • Contributed to a positive workplace culture by maintaining a professional attitude and demonstrating strong teamwork skills.
  • Collaborated with groomers to ensure seamless handoff of dogs after bathing, leading to improved appointment scheduling.

Hair Stylist

Great Clips
04.2016 - 12.2018
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.

Cake Decorator

Walmart
08.2015 - 05.2016
  • Assisted customers with selecting suitable cake designs
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.

Assembler

All About Eyes Lab
Normal
07.2014 - 05.2015
  • Boosted production efficiency through swift and precise component assembly.
  • Maintained a clean and organized work area to enhance workplace safety.

Crew Trainer

McDonald's
09.2009 - 07.2014
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.


Education

Medical Coding - Medical Billing And Coding

DeVry University
Chicago, IL
10-2025

High school or equivalent -

Heartland Community College
Bloomington, IL
05.2024

Cosmetology License -

Hairmasters Institute of Cosmetology
Bloomington, IL
07.2014

Bloomington Area Career Center
Bloomington, IL
05.2013

High School Diploma -

Bloomington High School
Bloomington, IL
05.2013

Skills

  • Microsoft Excel and PowerPoint
  • Microsoft Word
  • Customer service and support
  • Accounting principles
  • Medical terminology expertise
  • Hair styling and cosmetology
  • Retail sales techniques
  • Front desk operations
  • Upselling strategies

Icon

https://www.myperfectresume.com/config/icons/general-14-white.svg

Certification

Cosmetology License

References

References available upon request.

Timeline

Stocker

Walmart
04.2025 - Current

Stylist

Great Clips
08.2024 - 04.2025

Service Coordinator

Heller Ford
01.2024 - 08.2024

Service Manager

Prairie Land Golf & Utility Cars, LLC
03.2023 - 01.2024

Stylist

Great Clips
03.2020 - 02.2023

Housekeeper

Luther Oaks
10.2019 - 12.2019

Receptionist

Midstate Podiatry
05.2019 - 06.2019

Professional Dog Bather

Paradise Pet Hotel & Day Spa
12.2018 - 04.2019

Hair Stylist

Great Clips
04.2016 - 12.2018

Cake Decorator

Walmart
08.2015 - 05.2016

Assembler

All About Eyes Lab
07.2014 - 05.2015

Crew Trainer

McDonald's
09.2009 - 07.2014

Medical Coding - Medical Billing And Coding

DeVry University

High school or equivalent -

Heartland Community College

Cosmetology License -

Hairmasters Institute of Cosmetology

Bloomington Area Career Center

High School Diploma -

Bloomington High School

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