Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Hawkins

Homewood

Summary

An experienced professional who has extensive experience in client needs assessments. Demonstrate people skills as well as problem-solving skills when working with Individuals as well as staff within the facility. Show compassion and empathy to all people where listening is the key to exceptional communication. Signify strong analytical skills, observational skills, and record-keeping.

Personable and strategic thinker with passion for driving organizational success and fostering collaborative team environments. Possesses deep understanding of leadership principles and financial management, with strong skills in project oversight and strategic planning. Prepared to deliver impactful results through innovative solutions and effective team leadership.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Director

National Youth Advocate Program
10.2023 - 12.2024
  • Performing all work in a manner consistent with NYAP mission and values
  • Advocating on the behalf of minors and youth services systems via participation in individual and systems advocacy
  • Providing Supervision Guidance and Consultation to Program managers , Evening Supervisors as assigned, and Provide direction on caseloads
  • Promoting, encouraging and assisting the case management team, directly supervising the in developing innovative Program and implementing special Projects to better serve youth and Families
  • Serving as a liaison between cook county Juvenile courts
  • Assisting in Program development activities including referral agency contacts
  • Building Partnerships with Stakeholders
  • Recruited and trained staff and volunteers to upgrade collective team skills.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Provided ongoing direction and leadership for program operations.

Program Manager

National Youth Advocate Program
10.2022 - 10.2023
  • Provide administration coordination for program
  • Provide clinical coordination for services
  • Oversee Diagnostic assessment
  • Assign advocate services
  • Coordinate and Develop Curriculum
  • Coordinate intake services
  • Maintain productivity standards on a monthly basis
  • Work collaboratively with outside agencies
  • Linkage to care
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.

Treatment Advocate

National Youth Advocate Program, Matteson
07.2021 - 10.2022
  • Intake Assessment
  • Treatment Planning
  • Evolv Case Notes
  • Advocating for youth
  • Crisis intervention
  • Linkage to care
  • Community support
  • Case centered consultation
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.

Director

First Years University, Chicago
01.2021 - 07.2021
  • Help students improve their social and behavioral functioning
  • Provide intervention plans to help students modify problematic behaviors within education
  • Responsible for the daily operation of center
  • Ensure a safe and educational environment for young children
  • Manage teaching staff
  • Develop curricula in coordination with teachers
  • Communicate with parents
  • Create and conduct executive functions curriculum, post-secondary planning
  • Facilitate professional development webinars, meetings, and educational assessments

Substitute Teacher

Chicago Public School
03.2019 - 06.2020
  • Create and modified individual educational plans
  • Maintained program organization and documentation
  • Analyzed behaviors and effectively communicated with team/families
  • Interviewed and assessed the needs of youth and families
  • Completing weekly lesson plans, assessments, small and large group time
  • Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps
  • Encouraged children to be understanding and patient with others
  • Promoted good behaviors by using the positive reinforcement method with children
  • Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces
  • Served as student mentor and counselor for students when academic problems and personal adjustments arose, meeting with guardians to reach solutions

Intern

Dubois Douglass center, Matteson
07.2017 - 08.2019
  • Case management with a strength-based focus
  • Modified data for diverse populations
  • Designed documentation for organizational events
  • Community presentation
  • Consultation
  • Supporting at Risk youth

Tutor & Homemaker

Help at Home, Chicago
10.2011 - 07.2017
  • Create a strong team environment
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops
  • Create, analyze, and modify IEP
  • Manage individual caseload
  • Advocated for educational supports

Teacher Assistant

Disnee Learning Academy, Chicago
05.2009 - 10.2011
  • Case management with a strength-based focus
  • Modified data for diverse populations
  • Designed documentation for organizational
  • Correlate group social settings
  • Oversaw groups of up to 12 students at school and off-site locations, maintaining optimal safety and security
  • Assessed student assignments to check quality and completeness and assign grades
  • Supported student-learning objectives through personalized and small group assistance

Education

Bachelor of Arts - Human Services/ Family And Children Service

University of Phoenix
Chicago, IL
06.2019

High School Academy -

Christan Fenger Academy
Chicago, IL
05.2008

Skills

  • Ability to work well with others
  • Empathetic to others feelings and emotions
  • Ability to communicate with others
  • Comfortable with independent as well as dependent work
  • Knowledge of mental health illnesses
  • Ability to recognize trauma
  • Knowledge of behavioral problems in individuals
  • Ability to create strong teams
  • Solving analytical problems
  • Ability to plan interventions
  • Patient with people and completing assignments
  • Keep well-maintained record keeping
  • Clinical Experience
  • Mentor
  • Consulting
  • Verbal and written communication
  • Decision-making
  • Strategic planning
  • Relationship building

Certification

  • Adult and Children First Aid, CPR, and AED
  • IM+CANS
  • CPI
  • YASI
  • Impact Of Trauma On Youth
  • Substitute Licenses

Timeline

Director

National Youth Advocate Program
10.2023 - 12.2024

Program Manager

National Youth Advocate Program
10.2022 - 10.2023

Treatment Advocate

National Youth Advocate Program, Matteson
07.2021 - 10.2022

Director

First Years University, Chicago
01.2021 - 07.2021

Substitute Teacher

Chicago Public School
03.2019 - 06.2020

Intern

Dubois Douglass center, Matteson
07.2017 - 08.2019

Tutor & Homemaker

Help at Home, Chicago
10.2011 - 07.2017

Teacher Assistant

Disnee Learning Academy, Chicago
05.2009 - 10.2011

High School Academy -

Christan Fenger Academy

Bachelor of Arts - Human Services/ Family And Children Service

University of Phoenix
Brittany Hawkins