Brittani Jones
Cottage Hills
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth. Resourceful Medicaid Eligibility Specialist known for high productivity and efficiency in task completion. Skilled in navigating complex eligibility criteria, maintaining accurate client records, and interpreting federal and state policy updates. Excel at communication, problem-solving, and time management, ensuring seamless operation within fast-paced environments. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Facility Tracker
Cadence Revenue Cycle Management
Jersey City
12.2024 - Current
- Monitored patient account statuses and identified discrepancies in billing processes.
- Coordinated communication between healthcare providers and clients to resolve issues.
- Managed documentation for insurance claims to ensure compliance with regulations.
- Assisted in developing strategies for improving tracking accuracy, efficiency and overall performance.
- Managed multiple projects concurrently while ensuring timely completion of all deliverables.
- Created detailed documentation regarding processes related to tracking operations.
Business Office Manager
Edwardsville Care Center
Edwardsville
06.2023 - 12.2024
- Managed daily operations of business office at nursing and rehabilitation center.
- Oversaw billing processes and managed patient accounts efficiently.
- Coordinated staff schedules to ensure adequate coverage for various departments.
Business Office Manager
Elmwood Nursing and Rehabilitation Center
Maryville
12.2021 - 06.2023
- Printing and mailing statements each month for private pay and medicaid private portion
- Balancing and handling the money for resident trust fund and requesting more from corporate when needed
- Submitting LTC Medi Admits and 3654 forms for new medicaid admissions
- Completing Medicaid Redeterminations
- Reviewing Aging and calling families to inquire on bill due date and collections
- Completing financials forms and insurance forms to send to corporate to verify insurance and coverage
- Maintained accurate records of financial transactions and reports.
- Monitored accounts receivable, advising of delinquencies or other account irregularities.
- Handled confidential company information in accordance with established protocols.
- Answered phones promptly and directed calls appropriately.
- Ordered supplies when necessary to keep the office running smoothly.
- Organized filing systems for easy retrieval of documents.
Medical Records, Marketing, Financials
Edwardsville Care Center
Edwardsville
04.2021 - 12.2021
- Scanning and filing documents into patient charts
- Completing financial forms and emailing to corporate to verify insurance coverage for new referrals
- Reviewing facility pay rates with potential families, such as amount they would owe, amount medicare or insurance would cover
- Scheduling of tours and meeting with families of potential new admissions to facility
- Meeting with social workers in local surrounding area hospitals and screening patients prior to admission
- Ordering of medical supplies for facility
Medical Records/ Admissions Coordinator
Jerseyville Manor
Jerseyville
05.2019 - 04.2021
- Ordering medical supplies
- Physician visit rounds log each month
- Scanning and Filing resident documents into computer and personal files
- Meet with families to complete admission paperwork for new admits
- Schedule tours for potential new admissions
- Preparing and completing medicare certs
Education
High School Diploma -
Citizens High School
Orange Park, FLSkills
- Customer Service
- Time Management
- Computer Skills
- Dependability
- Organization
- Professionalism
- Billing accuracy
- Insurance claims management
- Effective communication
- Attention to detail
- Documentation and reporting
Certification
Certified Nursing Assistant
References
References available upon request
Timeline
Facility Tracker
Cadence Revenue Cycle Management
12.2024 - Current
Business Office Manager
Edwardsville Care Center
06.2023 - 12.2024
Business Office Manager
Elmwood Nursing and Rehabilitation Center
12.2021 - 06.2023
Medical Records, Marketing, Financials
Edwardsville Care Center
04.2021 - 12.2021
Medical Records/ Admissions Coordinator
Jerseyville Manor
05.2019 - 04.2021
High School Diploma -
Citizens High School