Brittani Hughes
Chester,IL
Summary
Dynamic Office Coordinator Supervisor at ComWell with expertise in office management and client relations. Enhanced operational efficiency through strategic workflow improvements and exceptional customer service, contributing to increased client retention. Skilled in records management and team collaboration, fostering a productive work environment while maintaining professionalism and confidentiality.
Experienced with managing office operations, scheduling, and administrative support. Utilizes efficient organizational skills and effective communication to ensure smooth office workflow. Track record of fostering collaborative environment and addressing challenges proactively.
Overview
7
7
years of professional experience
Work History
Office Coordinator Supervisor
ComWell
10.2021 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Collaborated with various departments to streamline processes and improve interdepartmental communication.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Reconciled account files and produced monthly reports.
- Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
Certified Nursing Assistant
Three Springs Lodge
06.2018 - 09.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Education
CNA Certification -
Career Center of Southern Illinois
Red Bud06.2018
High School Diploma -
Chester High School
Chester Il06-2012
Skills
- Schedule coordination
- Office administration
- Office management
- Customer service
- Administrative support
- Client relations
- Scheduling
- Records management
- Staff management
- Mail handling
- Meeting planning
- Office equipment maintenance
- Calendar management
- Meeting organization
- Data entry
- Training and coaching
Timeline
Office Coordinator Supervisor
ComWell
10.2021 - Current
Certified Nursing Assistant
Three Springs Lodge
06.2018 - 09.2021
CNA Certification -
Career Center of Southern Illinois
High School Diploma -
Chester High School
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