Britney Nguyen
Mokena
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
4
4
years of professional experience
Work History
Receptionist
Fancy Nails
Oak Forest
06.2025 - 07.2026
- Greeted customers warmly, creating a welcoming atmosphere while managing front desk operations.
- Answered phone calls and addressed customer inquiries promptly.
- Scheduled and confirmed appointments using salon management software, ensuring smooth daily operations.
- Coordinated appointment scheduling and confirmations, enhancing customer satisfaction and operational flow.
- Processed payments and managed cash register transactions accurately.
Student Volunteer
My Joyful Heart
Mokena
01.2022 - 05.2024
- Coordinated successful student organization events and activities.
- Developed strong oral and written communication skills in working with people of different ages.
- Made referrals to utilize community resources for resident's needs.
- Maintained cleanliness and organization within community spaces used for activities.
Education
Lincoln-Way Central
New Lenox, IL07-2026
Skills
- Appointment scheduling
- Customer service
- Event coordination
- Community engagement
- Cash handling
- Communication skills
Languages
Vietnamese
Native/ Bilingual
Spanish
Professional
English
Native/ Bilingual
Accomplishments
- High Honor Roll
- NJHS Secretary
- Student Government Clerk
Affiliations
- Volleyball
- Student Council
- Key Club
- Mathlete
- School event volunteer
- Science Club
Timeline
Receptionist
Fancy Nails
06.2025 - 07.2026
Student Volunteer
My Joyful Heart
01.2022 - 05.2024
Lincoln-Way Central