Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Britney Johnson

Chicago

Summary

Results-driven transportation and logistics professional with over 20 years of experience in customer service and delivery operations. Expertise in route planning, vehicle operation, and package handling, complemented by a strong commitment to safety compliance. Proven track record of reliability and attention to detail, aiming to enhance customer satisfaction.

Overview

10
10
years of professional experience

Work History

Delivery Associate

Amazon Flex
Chicago
01.2019 - Current
  • Managed daily delivery routes, completing 50–80 package stops per shift while meeting strict deadlines.
  • Utilized GPS and mobile scanning technology to ensure accuracy and efficiency.
  • Maintained safety and compliance standards throughout all deliveries.
  • Loaded and unloaded packages safely into delivery vehicle.
  • Maintained vehicle cleanliness and performed basic inspections before deliveries.
  • Ensured proper care in the handling of packages to avoid damage during transit.
  • Notified customers prior to arrival of goods or services at their locations.
  • Answered questions related to product availability or services provided upon request from customers.

Independent Driver/Delivery Partner

Uber And Lyft
Chicago
01.2019 - Current
  • Operated personal vehicle to complete rideshare and delivery services with a 5-star customer rating and high on-time performance.
  • Managed over five years of safe driving with an excellent record of punctuality and professionalism.
  • Leveraged navigation apps to optimize routes, maintain delivery speed, and meet customer expectations.
  • Provided outstanding customer service, resolving issues quickly and ensuring rider and package satisfaction.
  • Assisted passengers with loading and unloading personal belongings.
  • Adhered to local traffic laws and safety regulations consistently.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Secured merchandise, avoiding damage during transportation.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.

Delivery Driver

King’an LLC
Kent
06.2023 - 12.2025
  • Operated company vehicle to deliver packages and materials across assigned territories.
  • Maintained accurate manifests and adhered to DOT and company safety regulations.
  • Recognized for reliability, strong work ethic, and consistent on-time deliveries.
  • Followed traffic laws and safety procedures during all deliveries.
  • Collaborated with team members to ensure efficient delivery operations.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Received daily delivery instructions and route assignments from dispatch.
  • Navigated routes with relevant map programs and GPS systems.

Patient Care Technician

Fresenius Dialysis
Chicago
03.2016 - 01.2019
  • Provided high-quality patient care
  • Demonstrated strong attention to detail and adherence to safety protocols.
  • Assisted with patient preparation for dialysis sessions.
  • Monitored vital signs during treatment to ensure patient safety.
  • Maintained cleanliness and organization of treatment areas.
  • Supported nurses with equipment setup and patient care tasks.
  • Documented patient information accurately in electronic health records.
  • Educated patients on dialysis procedures and aftercare instructions.
  • Communicated effectively with healthcare team regarding patient needs.

Education

High School Diploma -

South Shore High School
Chicago, IL
06-2003

Some College (No Degree) - Sociology

Kennedy-King College
Chicago, IL

Skills

  • Commercial and Non-Commercial Vehicle Operation
  • Safety and DOT Compliance
  • Route Optimization & Time Management
  • Package Handling, Sorting & Loading
  • Customer Service & Communication
  • Equipment Operation (scanners, GPS, handheld devices)
  • Problem Resolution & Conflict Management
  • Teamwork & Independent Work Skills
  • Safe driving
  • Clear communication
  • Complex Problem-solving
  • Package scanning

References

References available upon request.

Timeline

Delivery Driver

King’an LLC
06.2023 - 12.2025

Delivery Associate

Amazon Flex
01.2019 - Current

Independent Driver/Delivery Partner

Uber And Lyft
01.2019 - Current

Patient Care Technician

Fresenius Dialysis
03.2016 - 01.2019

High School Diploma -

South Shore High School

Some College (No Degree) - Sociology

Kennedy-King College

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Britney Johnson