BRITNEY HUGHES
Aurora
Summary
Detail-oriented Medical Screener with extensive experience in medical history collection, donor eligibility assessment, and compliance in high-volume healthcare settings. Skilled in maintaining accuracy, adhering to regulations, and delivering quality care. Strong background in crisis intervention, team collaboration, and operational efficiency.
Overview
14
14
years of professional experience
Work History
Medical Screener
Octapharma Plasma Center
04.2023 - Current
- Conduct basic medical screenings, including vital sign collection and health documentation review
- Register new and current plasma donors while maintaining strict compliance with SOPs and regulatory guidelines
- Perform donor eligibility assessments and ensure accurate patient data entry
- Adhere to safety and health protocols in alignment with cGMP standards
Residential Counselor
Northern IL Academy
01.2019 - 08.2022
- Managed daily living tasks and supported residents’ personal goals
- Supervised residents to ensure safety and compliance with organizational policies
- Delivered crisis intervention and behavior management in high-pressure situations
- Promoted a positive and supportive environment through individualized care plans
Sales Associate
Clothes Mentor
12.2018 - 01.2019
- Assisted with merchandising and sales, including upselling and inventory management
- Handled cash register operations, financial transactions, and balanced cash drawers
- Provided exceptional customer service with an emphasis on product knowledge
Household Manager
09.2013 - 12.2018
- Managed budgeting, time management, and household operations independently
- Utilized communication and problem-solving skills to ensure the effective management of a household of three
Deli Clerk
Walmart
01.2011 - 09.2013
- Delivered exceptional customer service by addressing inquiries and preparing custom orders
- Maintained adherence to food safety and sanitation protocols
- Collaborated with team members to meet customer satisfaction goals
Education
Medical Assisting
First Institute
Crystal Lake, ILSkills
- CPR Certification
- HIPAA Compliance
- Medical Terminology
- Office Laboratory Procedures
- EKG Monitoring
- Good Manufacturing Practices (GMP)
- Customer Service & Patient Care
- Crisis Intervention
Timeline
Medical Screener
Octapharma Plasma Center
04.2023 - Current
Residential Counselor
Northern IL Academy
01.2019 - 08.2022
Sales Associate
Clothes Mentor
12.2018 - 01.2019
Household Manager
09.2013 - 12.2018
Deli Clerk
Walmart
01.2011 - 09.2013
Medical Assisting
First Institute
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