Britany Granados
Chicago
Summary
Ambitious and detail-oriented Business Administration student at Saint Xavier University, expected to graduate in August 2027. Strong background in sales, management, and administrative support, with hands-on experience in retail, tax services, and construction business operations. Skilled in customer service, leadership, financial record-keeping, and business management principles. Passionate about organizational efficiency, team leadership, and long-term business growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Foot Locker & Kids Foot Locker
03.2025 - Current
- Processed customer transactions efficiently using POS systems.
- Ensured accurate cash handling and balanced registers at end of shifts.
- Assisted customers in locating products, enhancing overall shopping experience.
- Collaborated with team members to maintain store organization and cleanliness.
- Trained new cashiers on operational procedures and customer service standards.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Administrative Assistant
Nunez & Lopez Tax Services
12.2024 - 02.2025
- Assisted clients in gathering necessary tax documents and filing paperwork accurately.
- Managed appointment scheduling, customer inquiries, and office organization.
- Provided basic tax service support, ensuring compliance with regulations and timely filing.
Business Assistant
Twins Drywall
11.2023 - 12.2024
- Managed administrative tasks such as scheduling, invoicing, and tracking expenses for the company.
- Assisted in project coordination and ensured compliance with safety and quality standards.
- Supported financial documentation and client communication for project proposals.
Part-Time Manager & Sales Associate
The Children’s Place
01.2023 - 11.2023
- Supervise and train sales associates, ensuring exceptional customer service and sales performance.
- Assist in store operations, including inventory management, merchandising, and cash handling.
- Lead promotional efforts to drive sales and customer engagement.
Education
Bachelor of Business Administration -
Saint Xavier University
Chicago, IL08-2027
Skills
- Business Administration & Management: Experience in retail management, administrative support, and business operations
- Customer Service & Sales: Proven ability to drive sales, enhance customer experience, and build client relationships
- Financial & Office Administration: Knowledge of bookkeeping, invoicing, tax preparation assistance, and office organization
- Leadership & Teamwork: Ability to train employees, oversee operations, and manage workflow efficiently
- Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint), POS systems, and accounting software
- Patience and empathy
Certification
- Customer Service & Sales Training – The Children's Place, 2023
- Office Administration- Nunez & Lopez Tax services, 2024
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Foot Locker & Kids Foot Locker
03.2025 - Current
Administrative Assistant
Nunez & Lopez Tax Services
12.2024 - 02.2025
Business Assistant
Twins Drywall
11.2023 - 12.2024
Part-Time Manager & Sales Associate
The Children’s Place
01.2023 - 11.2023
Bachelor of Business Administration -
Saint Xavier University
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