Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Brissia Mendez

Cicero

Summary

Results-driven Customer Service Representative known for exceptional communication and teamwork. Skilled in analyzing problems and resolving customer complaints efficiently. Prepared to leverage experience to elevate service standards and foster customer loyalty.

Dedicated automotive technician with 3 years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Customer Service Representative

Tsi
Cicero
08.2022 - 05.2026
  • Assisted customers with inquiries, providing relevant product information and support.
  • Resolved customer complaints efficiently, enhancing overall service quality.
  • Ensured service quality through regular assessment of customer satisfaction levels.
  • Shared product knowledge with customers to facilitate informed purchasing decisions.
  • Maintained a positive attitude while handling challenging customer interactions.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

Undecided - Undecided

Js Morton East High School
Cicero, IL
08.2022 - 12.2025

Skills

  • Customer service
  • Conflict resolution
  • Effective communication
  • Sales support
  • Product knowledge
  • Team collaboration
  • Time management
  • Problem analysis
  • Critical thinking
  • Spreadsheets
  • Strong teamwork
  • Building rapport
  • Multitasking and organization
  • Customer satisfaction measurement
  • Stress management
  • Customer consulting
  • Opening and closing accounts
  • Multi-task management

Languages

English
Full Professional
Spanish
Full Professional

Accomplishments

  • State qualifier
  • School achievement of gpa
  • Leadership and sportsmanship

Affiliations

  • Automotive club
  • Soccer
  • Rugby
  • Wrestling
  • Flag-football
  • Tsi customer service support
  • Tsi building technician

Timeline

Customer Service Representative

Tsi
08.2022 - 05.2026

Undecided - Undecided

Js Morton East High School
08.2022 - 12.2025
Brissia Mendez