Brionna Ellis
Mattoon
Summary
Dedicated professional with experience in customer service and childcare. Skilled in planning and organization, effectively streamlining shopping processes, and fostering positive relationships with clients and families to enhance overall satisfaction.
Overview
7
7
years of professional experience
Work History
Personal Shopper
Instacart
Mattoon, IL
07.2023 - 03.2026
- Curated personalized shopping lists based on customer preferences and dietary restrictions.
- Coordinated order fulfillment by efficiently selecting items from retail locations.
- Enhanced customer satisfaction through timely communication regarding order status and substitutions.
- Streamlined shopping processes by implementing best practices for inventory management and item selection.
Daycare Assistant
Mattoon, IL
03.2019 - 04.2021
- Assisted in daily activities, ensuring a safe and engaging environment for children.
- Developed and implemented age-appropriate educational programs to enhance child development.
- Collaborated with parents to address concerns and provide updates on children's progress.
- Maintained cleanliness and organization of classroom materials and play areas.
Education
High School Diploma -
Mattoon High School
Mattoon, ILSkills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
Timeline
Personal Shopper
Instacart
07.2023 - 03.2026
Daycare Assistant
03.2019 - 04.2021
High School Diploma -
Mattoon High School