Briley Bruninga
Edwardsville
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
Server
Hotshots
Edwardsville
02.2025 - Current
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials.
- Demonstrated enthusiasm and in-depth knowledge of restaurant menu and products, enhancing customer engagement.
- Collaborated with kitchen staff to coordinate meal delivery, ensuring customers received meals on time.
- Resolved customer complaints promptly, contributing to improved overall dining satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers on menu items and service protocols.
- Handled money transactions accurately while following company procedures for handling cash payments.
Team Member
Smoothie King
Edwardsville
07.2022 - 02.2025
- Prepared and blended smoothies tailored to customer preferences, enhancing customer satisfaction.
- Maintained cleanliness and organization of workstations and dining areas.
- Stocked ingredients and supplies to ensure availability for daily operations.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to efficiently process customer payments, ensuring smooth transactions.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to streamline operations and enhance overall team performance.
Host, Expo
Wang Gang
Edwardsville
02.2021 - 05.2023
- Greeted and seated guests promptly to ensure a welcoming environment.
- Coordinated reservations and optimized seating arrangements to enhance guest experience.
- Trained new hosts on customer service standards to ensure consistent service quality.
- Monitored dining area to maintain cleanliness and guest satisfaction levels.
- Resolved customer inquiries and issues promptly to maintain satisfaction and loyalty.
- Delivered food orders promptly to customers at tables and counters.
- Assisted kitchen staff by coordinating order flow and timing.
- Monitored inventory levels of supplies and reported shortages to management.
- Engaged with customers to provide excellent service and address inquiries.
Dishwasher/Cook's Assistant
Bann Thai Restaurant
Edwardsville
09.2020 - 02.2021
- Organized dishwashing area, ensuring efficient workflow and cleanliness.
- Cleaned and sanitized dishes, utensils, and kitchen equipment daily.
- Swept and mopped kitchen floors regularly, contributing to a safe and hygienic environment.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Restocked kitchen areas with supplies from shelves, coolers, and freezers, supporting uninterrupted kitchen operations.
Education
Associate of Applied Science - Exercise Science
Lewis And Clark Community College
Godfrey, IL01-2027
High School Diploma -
Edwardsville Highschool
Edwardsville, IL06-2024
Skills
- Customer service
- Sales techniques
- Problem resolution
- Training and onboarding
- Time management
- Team building
- Team collaboration
- Strong work ethic
Timeline
Server
Hotshots
02.2025 - Current
Team Member
Smoothie King
07.2022 - 02.2025
Host, Expo
Wang Gang
02.2021 - 05.2023
Dishwasher/Cook's Assistant
Bann Thai Restaurant
09.2020 - 02.2021
Associate of Applied Science - Exercise Science
Lewis And Clark Community College
High School Diploma -
Edwardsville Highschool