Brigitte Bollman
Mount Olive
Summary
Healthcare professional with extensive experience as a CNA at Montgomery Nursing and Rehabilitation Center, committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA
Montgomery Nursing and Rehabilitation Center
Hillsboro, IL
02.2023 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of resident rooms and common areas, promoting a hygienic environment.
- Documented patient progress in electronic health records accurately and timely.
- Assisted patients with daily living activities, promoting independence and dignity.
- Participated in quality improvement initiatives to enhance patient care standards.
- Trained new staff on facility protocols and best practices for resident care.
- Provided emotional support to residents and families during difficult times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Business Owner of a Resale Store
Myself-Owner
Mount Olive, IL
05.2020 - 09.2022
- I built my dream business of owning my own resale store (similar to goodwill) I wanted a store that everyone could afford to shop at.
- Developed and implemented operational strategies to enhance business efficiency and customer satisfaction.
- Managed financial planning, budgeting, and forecasting to ensure sustainable growth and profitability.
- Led marketing initiatives, utilizing social media and digital platforms to increase brand visibility and engagement.
- Established strong customer relationships through excellent communication and attentive service.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Interacted well with customers to build connections and nurture relationships.
Education
High School Diploma -
Gillespie High School
Gillespie, ILSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Dressing assistance
- End-of-life care
- Compassionate communication
- Multitasking and organization
Certification
Certified Nursing Assistant
CPR Certified
Timeline
CNA
Montgomery Nursing and Rehabilitation Center
02.2023 - Current
Business Owner of a Resale Store
Myself-Owner
05.2020 - 09.2022
High School Diploma -
Gillespie High School