Bridgette Moya
Chicago
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
2015
2015
years of post-secondary education
Work History
Assistant Store Manager
Dollar Tree
Chicago
02.2024 - 12.2024
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on customer service and store policies.
- Oversaw inventory management, ensuring stock levels met demand.
- Handled customer inquiries and resolved issues effectively and promptly.
- Coordinated team meetings to discuss performance and improve workflow.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Conducted testing of software and systems to ensure quality and reliability.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Customer Service Cashier
7-11 Convenience Store
Northlake
06.2021 - 09.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product selection and inquiries to enhance their experience.
- Maintained cleanliness and organization of the store environment for customer safety.
- Handled cash, credit, and debit transactions accurately during busy shifts.
- Collaborated with team members to manage inventory levels and restock shelves.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Backroom Stocker
Nordstrom Rack
Skokie
04.2018 - 03.2020
- Managed inventory by receiving and processing shipments efficiently.
- Worked closely with store managers and associates to ensure smooth operations during peak hours.
- Organized merchandise on shelves for easy access and customer visibility.
- Unloaded trucks and moved large quantities of merchandise from receiving area to designated locations in the store's backroom.
- Assisted customers in locating items within the store when requested.
- Tagged clothing items accurately using tagging guns and label printers.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Education
Amundsen High School
Chicago, ILSkills
- Inventory management
- Visual merchandising
- Staff scheduling
- Cash handling
- Workflow improvement
- Time management
- Retail merchandising
- Plan-o-gram implementation
Languages
Spanish
Native/ Bilingual
Timeline
Assistant Store Manager
Dollar Tree
02.2024 - 12.2024
Customer Service Cashier
7-11 Convenience Store
06.2021 - 09.2022
Backroom Stocker
Nordstrom Rack
04.2018 - 03.2020
Amundsen High School