BRIDGET RODRIGUEZ-BATREZ
CHICAGO
Summary
Skilled Pharmacy Operations Manager with a broad background in managing day-to-day pharmacy operations, improving workflow efficiency and ensuring regulatory compliance. Strong focus on patient services and team leadership, consistently driving high standards for quality care. Demonstrated capability of implementing process improvements that enhance productivity and reduce costs, contributing to overall business growth and profitability.
Overview
11
11
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work History
Pharmacy Operations Manager
Walgreens Boots Alliance
CHICAGO
2015.04 - Current
- Oversaw daily pharmacy operations to ensure compliance with regulations and standards.
- Managed inventory levels and optimized supply chain processes for efficiency.
- Coordinated staff training programs to enhance team performance and service quality.
- Implemented new procedures to improve workflow and reduce errors in dispensing medications.
- Developed partnerships with healthcare providers to enhance patient care initiatives.
- Led cross-functional teams in executing strategic projects within pharmacy operations.
- Fostered a customer-centric environment by promoting exceptional service standards among staff.
- Established quality assurance standards for all aspects of pharmacy operations.
- Resolved customer complaints promptly while maintaining a high level of professionalism.
- Created reports summarizing key performance metrics related to pharmacy operations.
- Reviewed invoices from vendors for accuracy prior to payment processing.
- Collaborated with medical professionals to provide patient care services in a timely manner.
- Monitored inventory levels to ensure adequate supplies are available at all times.
- Managed the day-to-day activities of the pharmacy, including staffing, scheduling, budgeting, and customer service.
- Recruited, hired, trained, coached, evaluated, and supervised staff members within the department.
Education
CARL SCHURZ HIGH SCHOOL
Chicago, ILSkills
- Compliance management
- Inventory management
- Staff training
- Quality assurance
Certification
- PTCB
- ASHP
- CPR
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Pharmacy Operations Manager
Walgreens Boots Alliance
2015.04 - Current
CARL SCHURZ HIGH SCHOOL