Detail-oriented with a strong foundation in customer service and cash handling. Committed to fostering positive relationships and ensuring smooth operations in fast-paced environments. Known for strong attention to detail, effective time management, and contributing to seamless event execution.
Overview
7
7
years of professional experience
Work History
Box Office Ticket Seller
Stetson University Athletics, Colin Ibison, Mason O'Toole
DeLand, FL
09.2025 - Current
Managed ticket sales operations for athletic events, ensuring accurate and timely transactions.
Resolved customer inquiries and concerns promptly, maintaining high levels of satisfaction among patrons.
Collaborated with fellow team members to maintain an organized work environment, improving efficiency during busy periods.
Maintained a strong knowledge of upcoming events and venue details to provide informative recommendations to customers.
Maintained a professional and courteous demeanor at all times, contributing to a positive image of the venue and its events.
Fostered positive relationships with venue staff, ensuring seamless coordination and communication during events.
Assisted in the setup and breakdown of temporary box offices at offsite venues as needed for special events or performances.
Handled customer inquiries professionally, resolving issues swiftly and ensuring satisfactory outcomes for all parties involved.
Ensured smooth event entry for patrons by validating tickets and addressing any discrepancies promptly.
Golf Caddy
Biltmore Country Club
North Barrington, IL
05.2019 - Current
Assisted golfers with course navigation, enhancing overall experience and satisfaction.
Maintained accurate yardage information for clubs, ensuring optimal performance on the course.
Provided timely support to players, facilitating smooth game flow and adherence to schedules.
Developed in-depth knowledge of course layout and conditions, advising players on strategy and club selection.
Developed strong relationships with members through exceptional customer service, ensuring repeat business.
Cleaned and maintained balls, clubs, and course amenities.
Assisted in maintaining course quality by repairing divots and ball marks throughout rounds.
Volunteer
Tim Martin, Barrington High School Girl's Golf Coach
Barrington, IL
06.2025 - 06.2025
Assisted in organizing practice sessions and maintaining equipment for team use.
Supported the coach by preparing training materials and schedules.
Collaborated with fellow volunteers to ensure smooth event execution on game days.
Engaged with athletes to foster teamwork and sportsmanship during events.
Helped implement drills to enhance players' skills and performance levels.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Science - Marketing, Sports Business
Stetson University
DeLand, FL
05-2028
Skills
Professionalism and courtesy
Cash handling expertise
POS system
Strong work ethic
Customer service
Teamwork and collaboration
Time management
Attention to detail
Interests
Enjoy hobbies that combine physical activity with outdoor exploration
Playing Sports
Team Sports
Passionate about balancing physical health with mental and emotional wellness
Timeline
Box Office Ticket Seller
Stetson University Athletics, Colin Ibison, Mason O'Toole
09.2025 - Current
Volunteer
Tim Martin, Barrington High School Girl's Golf Coach