Brianna Sorrill
761 N 2450th Ave
Summary
Dynamic professional with extensive experience as Head Cashier at Lowe's, excelling in cash reconciliation and proactive problem-solving. Proven track record in training and coaching staff, enhancing customer flow, and resolving disputes effectively. Strong communicator dedicated to fostering team motivation and improving operational efficiency.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Head Cashier
Lowe's
05.2024 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Helped customers complete purchases, locate items, and join reward programs.
- Educated employees on register use, merchandising, and customer service.
- Maintained break log and made sure it was promptly followed.
- Executed tasks delegated by my supervisors and managers.
- Resolved escalated customer disputes with special actions such as discounts.
- Helped management develop employee improvement plans and motivate team members to continually improve.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Activity Aide
Good Samaritan Home
01.2022 - 04.2023
- Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
- Planned and implemented activity programs, special events and outings for residents to improve cognitive functions and emotional and mental health.
- Transported residents on outings to facilitate community activity initiatives.
- Assisted resident with maintaining personal hygiene and grooming to optimize dignity and self-esteem.
- Documented daily activities and intake in nursing notes, care plans and communication books to fulfill state requirements.
- Evaluated supplies and requested purchases to meet activity plans.
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
Veterinary Technician
Krichel Animal Hospital
02.2018 - 06.2020
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Educated clients on nutrition, preventive health and other animal care.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Maintained detailed records of animal health care and diagnostic treatments.
- Obtained patient history from owners and performed physical examinations.
- Assisted veterinarians with radiographs and ultrasounds.
Education
High School Diploma -
Unity High School
Mendon, IL05-2013
Skills
- Customer flow monitoring
- Cashier supervision
- Training and coaching
- Cash reconciliation
- Proactive problem-solving
- Verbal/written communication
- POS system troubleshooting
- POS systems
- Time management strength
- Transaction management
- Schedule coordination
Timeline
Head Cashier
Lowe's
05.2024 - Current
Activity Aide
Good Samaritan Home
01.2022 - 04.2023
Veterinary Technician
Krichel Animal Hospital
02.2018 - 06.2020
High School Diploma -
Unity High School