Brianna Prado Morales
Chicago
Summary
Highly motivated and results-driven professional with 5+ years of experience in warehouse operations, inventory management, and customer service. Known for improving operational efficiency, resolving complex challenges, and training high-performing teams in fast-paced, high-volume environments. Skilled in programming (Python, Java, C++, SQL), data analysis and visualization, SAP and WMS systems, process optimization, and project management, with a proven record of delivering measurable results and fostering a collaborative team culture.
Educational professional with history of facilitating impactful training sessions. Proven ability to enhance team performance through effective communication and tailored learning approaches. Known for fostering collaborative environments and adapting to evolving needs, ensuring consistent and reliable support.
Overview
5
5
years of professional experience
Work History
Learning Ambassador / Problem Solver Lead
Amazon AMXL RFD4
08.2024 - Current
- Oversee receipt and processing of thousands of inventory units daily, maintaining a 99%+ accuracy rate and ensuring smooth warehouse operations.
- Provide hands-on training and guidance to cross-functional teams, ensuring compliance with safety and quality protocols and promoting a zero-incident workplace.
- Troubleshoot and resolve operational and data-related challenges rapidly, minimizing workflow disruptions in a high-volume, fast-paced environment.
- Monitor team adherence to standard operating procedures, driving consistency and operational excellence.
Problem Solver / Process Guide
Amazon FC RFD2
02.2024 - 08.2024
- Supported and led production lines of up to 20 associates, ensuring full resource availability and consistently surpassing daily and shift quotas.
- Identified and corrected inventory processing errors through root cause analysis, improving accuracy and efficiency.
- Streamlined inbound/operations through equipment optimization and process improvements.
- Coordinated outbound logistics, contributing to a 99.5% on-time shipping rate.
Production Assistant
Kerry Ingredients
07.2022 - 10.2022
- Reduced inventory discrepancies by 50% through detailed SAP/Excel analysis and implementation of corrective controls.
- Prioritized and executed 50+ work orders weekly, earning commendations for reliability and deadline management.
- Served as key liaison between production and warehouse, smoothing handoffs and communication across departments.
Sales Associate (Temporary)
Lost Chicago Marketing
05.2020 - 11.2020
- Provided face-to-face retail sales of memberships and non-profit donations.
- Conducted face-to-face retail sales of memberships and non-profit donations.
- Developed negotiation, presentation, and teamwork skills through intensive daily workshops.
- Managed schedules and coordinated sales meetings independently.
Education
Bachelor of Science - Computer Science
Roosevelt University
01.2025
Associate of Applied Science - undefined
Roosevelt University
01.2023
Skills
- Programming & Development: JavaScript, C, Python, Java, SQL, Software Development, Agile/Sprint Process, Version Control (Git)
- Data & Analytics: Data Analysis, Data Visualization, Statistical Reporting (Excel, Google Sheets), Database Management (SQL/MySQL/PostgreSQL)
- Systems & IT: SAP ERP, WMS, Computer Hardware & Troubleshooting, Technical Support, Computer Networks, Cybersecurity Awareness, Cloud Computing (AWS), API Integration
- Operations & Leadership: Process Optimization, Business Operations, Corrective and Preventive Action (Root Cause Analysis), Project Management, Time Management, Sense of Urgency
- Professional & Interpersonal: Team Leadership, Cross-Functional Communication, Training/Mentoring, Creative Problem Solving, Critical Thinking, Negotiation, Persuasion, Customer Service, Presentation Delivery
Timeline
Learning Ambassador / Problem Solver Lead
Amazon AMXL RFD4
08.2024 - Current
Problem Solver / Process Guide
Amazon FC RFD2
02.2024 - 08.2024
Production Assistant
Kerry Ingredients
07.2022 - 10.2022
Sales Associate (Temporary)
Lost Chicago Marketing
05.2020 - 11.2020
Associate of Applied Science - undefined
Roosevelt University
Bachelor of Science - Computer Science
Roosevelt University
Awards
Palo Alto Networks Cyber Scholars Program, Hispanic Association of Colleges and Universities