Brianna Mercado
Round Lake
Summary
Dedicated cashier with a strong focus on customer service, efficiency, and integrity. Skilled in problem-solving and training new employees to enhance customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
WingSnob
Hainesville, IL
06.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accurate cash handling and balancing at shift end.
- Assisted customers with menu selections, providing detailed product information and recommendations.
- Maintained cleanliness and organization of cash register area, enhancing customer experience.
- Handled customer inquiries and resolved issues professionally to improve satisfaction levels.
- Trained new employees on cash handling procedures and customer service standards effectively.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Mundelein High School
Mundelein, IL05.2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- POS system operations
- Bilingual
Certification
- Food Handlers Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
WingSnob
06.2024 - Current
High School Diploma -
Mundelein High School