Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Archie

Peoria

Summary

Dynamic professional with a proven track record at Towne Park, excelling in customer service and communication. Recognized for fostering positive guest relationships and enhancing operational efficiency. Skilled in cash handling and problem-solving, I adapt quickly to changing environments while maintaining a friendly demeanor, ensuring exceptional experiences for all clients.

Professional driver with strong background in hospitality and customer service, ready to excel in vehicle management and guest satisfaction. Skilled in navigation, safe driving practices, and handling various vehicle types. Known for reliability, adaptability, and effective teamwork to ensure smooth operations and high-quality service.

Overview

7
7
years of professional experience

Work History

Valet Driver

Towne Park
03.2023 - 08.2023
  • Increased repeat business through exceptional customer interactions and professional demeanor.
  • Streamlined communication between team members using walkie-talkies, resulting in quicker response times for guest requests.
  • Ensured smooth operations, coordinating with team members for efficient vehicle movement and storage.
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Welcomed arriving guests and explained car retrieval procedures.

Teacher's Assistant

123 You N Me
01.2021 - 02.2023
  • Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
  • Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
  • Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
  • Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
  • Completed daily reports on attendance and disciplinary performance.

Teacher's Assistant

Cadence
09.2018 - 11.2020
  • Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
  • Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.

Cafe Associate/Cashier Team Lead

Pekin Insurance
04.2019 - 10.2019
  • Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Checked proper temperature of food to maintain food safety standards and reduce illness.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Promoted a welcoming atmosphere by maintaining a clean dining area for guests'' comfort and enjoyment.

Sales Associate

Lowes Home Improvment
02.2016 - 09.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to achieve monthly sales targets.

Education

No Degree -

American InterContinental University
Schaumburg, IL

Peoria High School
Peoria, IL
05-2015

Skills

  • Excellent customer service
  • Time management skills
  • Patience and composure
  • Quick decision making
  • Adaptable to change
  • Strong communication
  • Problem-solving
  • Friendly and outgoing
  • Cash handling experience
  • Teamwork and collaboration
  • Personal integrity

Timeline

Valet Driver

Towne Park
03.2023 - 08.2023

Teacher's Assistant

123 You N Me
01.2021 - 02.2023

Cafe Associate/Cashier Team Lead

Pekin Insurance
04.2019 - 10.2019

Teacher's Assistant

Cadence
09.2018 - 11.2020

Sales Associate

Lowes Home Improvment
02.2016 - 09.2018

No Degree -

American InterContinental University

Peoria High School

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Brianna Archie