Dynamic Steel Supply Chain and Operations Manager at Tata Steel International Americas Inc, with a proven track record in logistics management and vendor negotiation. Achieved a 10% reduction in shipping costs while enhancing operational efficiency through strategic planning and data analysis. Adept at cultivating relationships and driving process optimization for improved service delivery.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Steel Supply Chain and Operations Manager
Tata Steel International Americas Inc
Schaumburg
09.2021 - Current
Expedited logistics for transportation and delivery of over 1 million tons of steel annually, ensuring timely, cost-effective distribution across regions.
Reduced shipping costs by 10% through effective contract negotiations and route optimization.
Managed relationships with 30+ vendors, overseeing procurement and coordinating logistics with 3PL partners.
Implemented advanced Excel databases to maintain accurate inventory records, reducing discrepancies by 20%.
Analyzed logistics performance reports, identifying bottlenecks and driving efficiency improvements.
Supervised operations staff, ensuring compliance with company policies and procedures.
Cultivated strong vendor relationships to negotiate better pricing and enhance service quality.
Developed business strategies that increased revenue and effectively targeted new markets.
Senior Loan Officer
Interfirst Mortgage
Rosemont
03.2021 - 09.2021
Managed pipeline of 30+ loans quarterly, liaising between borrowers and underwriters for timely documentation.
Enhanced lead generation efforts while ensuring compliance with financial regulations and lending policies.
Resolved client issues, achieving a successful track record of loan closings.
Collaborated with underwriting team to expedite processing times and ensure timely client closings.
Developed strong borrower relationships, fostering high customer satisfaction and repeat business.
Cultivated referral networks with real estate professionals to generate new leads effectively.
Mentored junior loan officers, sharing expertise to enhance overall team performance.
Streamlined internal processes by implementing time-saving tools, increasing productivity.
Capacity Account Manager
C.H. Robinson
Chicago
06.2012 - 10.2020
Achieved 97% on-time pickup and delivery record for account performance.
Optimized compliance for daily overflow shipments with Dow Chemicals.
Implemented process improvements for high-priority accounts, including Skinny Pop.
Streamlined LTL claims process, reducing average claim cycle time significantly.
Transitioned claims department to an online submission system for efficiency.
Enhanced operational efficiency by redesigning claim submission process.
Managed client relationships to improve communication and streamline business processes.
Collaborated with cross-functional teams to ensure smooth project delivery and customer satisfaction.