Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briana Simeone

Arrowsmith

Summary

Dynamic leader with a proven track record at Casey's General, excelling in staff supervision and customer service. Spearheaded loss prevention strategies, reducing shrinkage significantly, and championed a culture of teamwork and employee engagement. Skilled in money handling and problem-solving, consistently enhancing customer satisfaction and operational efficiency.

Overview

8
8
years of professional experience

Work History

2nd Assistant Manager

Casey's General
09.2024 - Current
  • Supported store manager in training new employees, fostering a positive work environment for team development.
  • Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
  • Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
  • Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Kitchen Manager

Caseys General Stores Inc
07.2022 - 08.2024
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

Cashier/key Holder

Dollar General Market
04.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Casey's
05.2020 - 04.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Cashier/hostess

Shannon's Five Star Restaurant
01.2020 - 05.2020
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Target
11.2017 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier Team Lead

Jewel-Osco
08.2017 - 11.2019
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Cashier

Food Depot Market
04.2017 - 06.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

House Keeper

Motel 6 Hotel
03.2017 - 04.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Education

Normal Community West Highschool
Normal, IL
05.2010

Skills

  • Customer service focus
  • Delegation
  • Employee engagement

  • Customer service
  • Time management
  • Money handling
  • Staff supervision
  • Teamwork
  • Problem-solving abilities

Timeline

2nd Assistant Manager

Casey's General
09.2024 - Current

Kitchen Manager

Caseys General Stores Inc
07.2022 - 08.2024

Cashier/key Holder

Dollar General Market
04.2022 - 10.2022

Cashier

Casey's
05.2020 - 04.2022

Cashier/hostess

Shannon's Five Star Restaurant
01.2020 - 05.2020

Cashier

Target
11.2017 - 01.2020

Cashier Team Lead

Jewel-Osco
08.2017 - 11.2019

Cashier

Food Depot Market
04.2017 - 06.2017

House Keeper

Motel 6 Hotel
03.2017 - 04.2017

Normal Community West Highschool

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Briana Simeone