Briana McNeal
Chicago,IL
Summary
Meticulous administrative professional bringing demonstrated success in managing nurse station operations, including processing lab testing orders, monitoring medication inventory and collaborating with management to foster efficiency. Accustomed to transcribing physicians' orders and liaising with healthcare professional to deliver superior care.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Pinnacle Dermatology
07.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Asistant
Advanced Urogynecologic Care
03.2023 - 06.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Patient Care Technician
Ascension St. Mary's Hospital
10.2022 - 02.2024
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Followed directions of licensed nurses to administer medications and treatments.
- Transported patients between rooms and appointments or testing locations.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Unit Secretary
Ascension St. Mary's Hospital
02.2020 - 10.2022
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Enhanced office productivity by handling high volume of callers per day.
- Provided information for patient admissions and discharges to foster timely processing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained current and accurate medical records for patients.
- Maintained patient confidentiality in line with HIPAA regulations.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Received and routed laboratory results to correct clinical staff members.
Education
Associate of Applied Science - Nursing
Northwestern College
Bridgeview, IL06-2021
Associate of Applied Science - Medical Assisting
Coyne College
Chicago06-2013
High School Diploma -
Richard T. Crane College Prep
Chicago, IL06-2008
Skills
- Phlebotomy
- Patient-focused care
- Intake control
- Documentation accuracy
- Patient data confidentiality
- Patient transport
- Telephone reception
- Vital signs monitoring
- Patient database management
- HIPAA compliance
- EMR / EHR
- Infection prevention
- ADL support
Timeline
Medical Assistant
Pinnacle Dermatology
07.2024 - Current
Medical Asistant
Advanced Urogynecologic Care
03.2023 - 06.2024
Patient Care Technician
Ascension St. Mary's Hospital
10.2022 - 02.2024
Unit Secretary
Ascension St. Mary's Hospital
02.2020 - 10.2022
Associate of Applied Science - Nursing
Northwestern College
Associate of Applied Science - Medical Assisting
Coyne College
High School Diploma -
Richard T. Crane College Prep
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