Briana Hoffman
Decatur
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
Decatur, IL
12.2024 - 02.2026
- Assisted customers with product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring availability of popular merchandise.
- Maintained organized sales floor, ensuring product displays were visually appealing and well-stocked.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
Cashier
Big Lots
Decatur, IL
10.2024 - 12.2024
- Managed cash drawer, ensuring accurate cash handling and reporting.
- Implemented promotional displays to drive sales and improve product visibility.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Worked well in a team setting, providing support and guidance.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
In Home Caregiver
Help at Home
Decatur, IL
06.2023 - 10.2024
- Provided personalized care and assistance to clients in daily living activities.
- Monitored client health conditions and reported changes to healthcare professionals.
- Transport clients to medical appointments.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Provided direct personal care and administrative services to clients.
- Prepared and plated diverse menu items in adherence to food safety standards.
- Assisted in inventory management, ensuring stock levels aligned with kitchen needs.
Cashier/Sales Assistant
The Salvation Army
Decatur, IL
05.2021 - 05.2023
- Processed customer transactions efficiently using cash registers and point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper balancing at end of shifts.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new staff on operational procedures and best practices for customer service.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized stock inventory to optimize product placement and accessibility.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
Education
High School Diploma -
Mount Zion High School
Mount Zion, IL05.2020
Skills
- Teamwork and collaboration
- Problem-solving skills
- Customer service
- Relationship building
- Money handling
- Cash register operation
- Stocking and receiving
- Display setup
- Fitting room maintenance
- Friendly and outgoing
- Verbal and written communication
- Upselling and cross selling
Certification
Driver's License
Languages
English - Intermediate
Timeline
Sales Associate
Walmart
12.2024 - 02.2026
Cashier
Big Lots
10.2024 - 12.2024
In Home Caregiver
Help at Home
06.2023 - 10.2024
Cashier/Sales Assistant
The Salvation Army
05.2021 - 05.2023
High School Diploma -
Mount Zion High School
Additional Information
- I have 4 horses
- I owe 1 of the horses
- I feed mornings (Sunday, Wednesday, and Friday)
- I had a broken leg in 2 spots