Results-driven crew leader specializing in multitasking and organization. Successfully supervised operations to improve quality and efficiency, fostering teamwork and collaboration to deliver outstanding customer service.
Work History
Crew Leader
1 Year 9 Months
Connie’s Cleaners | 12.2024 - Current
Supervised daily operations to ensure quality and efficiency in cleaning processes.
Trained new team members on equipment usage and safety protocols.
Resolved customer inquiries and complaints to ensure satisfaction.
Monitored staff performance, providing feedback to enhance productivity and morale.
Trained employees in time management and proper ways to complete job duties.
Crew Member
6 Months
Andy’s Frozen Custard | 06.2024 - 12.2024
Delivered exceptional customer service in fast-paced environment.
Operated kitchen equipment following safety and sanitation protocols.
Assisted in food preparation, ensuring quality standards were met consistently.
Maintained cleanliness of dining area, promoting positive guest experiences.
Worked front counter, drive-thru and other areas.
Crew Member
11 Months
Culver's Restaurant | 01.2022 - 12.2022
Delivered exceptional customer service by ensuring accurate order fulfillment and positive dining experiences.
Maintained cleanliness and organization of workstations, contributing to overall restaurant efficiency.
Assisted team members in high-volume service periods, enhancing workflow and customer satisfaction.
Executed cash handling procedures accurately, ensuring secure transactions at point of sale.
Adapted quickly to changing menu items, showcasing flexibility in a fast-paced environment.
Worked well with teammates and accepted coaching from management team.