Brian Pigott
Itasca,IL
Summary
Motivated and reliable worker with over three years of experience in customer service and team-oriented environments. Skilled in communication, multitasking, and maintaining a strong work ethic. Developed valuable interpersonal and organizational skills through experience in the food service and hospitality industries. Active and energetic individual with a passion for teamwork, sports, and continuous self-improvement.
Overview
3
3
years of professional experience
Work History
Host
Tree Guys Pizza Pub
11.2022 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Managed reservations and waitlists efficiently to optimize seating.
Car Wash and Laundromat Attendant
954 York Road Car Wash
07.2024 - Current
- Improved customer satisfaction by providing efficient and thorough car wash services.
- Ensured a positive customer experience through attentive listening, addressing concerns, and resolving issues in a professional manner.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Supported company objectives by adhering to all policies and procedures, including proper uniform attire and punctuality.
- Monitored laundry processes to maintain quality control and customer satisfaction.
- Operated washing machines and dryers, ensuring optimal performance and cleanliness of equipment.
Education
Bachelor's of Business - Business Management
Illinois State University
Normal, IL05-2029
High School Diploma -
Lake Park Highschool
Roselle, IL05.2025
Skills
- Excellent customer service
- Reliability and punctuality
- Efficient cleaning techniques
- Safety procedures
- Patience and empathy
- Time management skills
Languages
Spanish
Limited Working
Timeline
Car Wash and Laundromat Attendant
954 York Road Car Wash
07.2024 - Current
Host
Tree Guys Pizza Pub
11.2022 - Current
Bachelor's of Business - Business Management
Illinois State University
High School Diploma -
Lake Park Highschool