Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brian Pigott

Brian Pigott

Itasca,IL

Summary

Motivated and reliable worker with over three years of experience in customer service and team-oriented environments. Skilled in communication, multitasking, and maintaining a strong work ethic. Developed valuable interpersonal and organizational skills through experience in the food service and hospitality industries. Active and energetic individual with a passion for teamwork, sports, and continuous self-improvement.

Overview

3
3
years of professional experience

Work History

Host

Tree Guys Pizza Pub
11.2022 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
  • Managed reservations and waitlists efficiently to optimize seating.

Car Wash and Laundromat Attendant

954 York Road Car Wash
07.2024 - Current
  • Improved customer satisfaction by providing efficient and thorough car wash services.
  • Ensured a positive customer experience through attentive listening, addressing concerns, and resolving issues in a professional manner.
  • Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
  • Supported company objectives by adhering to all policies and procedures, including proper uniform attire and punctuality.
  • Monitored laundry processes to maintain quality control and customer satisfaction.
  • Operated washing machines and dryers, ensuring optimal performance and cleanliness of equipment.

Education

Bachelor's of Business - Business Management

Illinois State University
Normal, IL
05-2029

High School Diploma -

Lake Park Highschool
Roselle, IL
05.2025

Skills

  • Excellent customer service
  • Reliability and punctuality
  • Efficient cleaning techniques
  • Safety procedures
  • Patience and empathy
  • Time management skills

Languages

Spanish
Limited Working

Timeline

Car Wash and Laundromat Attendant

954 York Road Car Wash
07.2024 - Current

Host

Tree Guys Pizza Pub
11.2022 - Current

Bachelor's of Business - Business Management

Illinois State University

High School Diploma -

Lake Park Highschool

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Brian Pigott