Brian Pasholk
Aurora,IL
Summary
Resourceful and results-driven with ability to adapt to environments. Skilled in Problem solving, communication and collaborating. Committed to continuously learning and bringing a positive approach to everyday challenges.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
VWR International
08.2017 - 03.2025
- Provided customer service focusing on first call resolution and prompt responses
- Assisting customers with any pre order questions
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Material Handler
Qualified Innovations
05.2017 - 07.2017
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Palletized products making sure it was ready for pick up
Customer Service Representative
Lending Solutions
10.2016 - 05.2017
- Assist Banks and Credit Union Clients with additional support for their members
- Provide account reconciliation for members such as account balances, fund transfers, and transaction history
- Assist members with any issues involving Debit or credit cards
- Take payments for members for their Credit cards and loans
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
Warehouse Sortation Department
Menards Distribution Center
09.2015 - 10.2016
- Sort boxes that come down conveyor lines to correct pallets
- Build Pallets to be shipped to Menards stores
- Watch over conveyor line and make sure it is running properly
- Worked effectively in fast-paced environments.
Education
High School -
West Aurora High School
Aurora, IL06-2007
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Self-motivated and disciplined
- Sorting and labeling
- Material handling
- Team collaboration
Timeline
Customer Service Representative
VWR International
08.2017 - 03.2025
Material Handler
Qualified Innovations
05.2017 - 07.2017
Customer Service Representative
Lending Solutions
10.2016 - 05.2017
Warehouse Sortation Department
Menards Distribution Center
09.2015 - 10.2016
High School -
West Aurora High School
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