Brian Nagy
DCM
Alton
1
Certification
3
years of professional experience
Detail-oriented Shipping and Receiving Clerk with a proven track record in enhancing customer satisfaction through effective problem-solving and efficient communication. Committed to maintaining reliable operations and ensuring timely deliveries.
Work History
Shipping and Receiving Clerk
1 Year 8 Months- Facilitated smooth warehouse operations, maintaining clean and safe work environments.
- Improved inventory management with precise record-keeping of incoming and outgoing shipments.
- Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
- Reduced instances of damaged goods, carefully packing and securing items following best practices.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
Pro Shop Employee
7 Months- Delivered exceptional customer service to club members, guests, and patrons, enhancing their overall experience.
- Developed and maintained positive relationships with patrons and coworkers.
- Addressed customer complaints and inquiries in a courteous and timely manner.
- Resolved customer inquiries and concerns promptly, maintaining high service standards.
- Developed strong rapport with customers and created positive impression of business.
- Implemented scheduling strategies, conducted maintenance, day to day operations and complaint responsive actions.
Mover
4 Months- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
- Communicated with customers courteously and professionally to drive satisfaction.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
Education
Bachelor of Science - Business Administration
Skills
Verbal communication
Clear communication
Attention to detail
Time management
Client communication
Certification
- DOT Hazmat Basic General Awareness Training, DCM - January 2025
- DOT-Hazardous Materials Ground Shipper Training - January 2025
Timeline
Shipping and Receiving Clerk
DCM
11.2024 - CurrentRead More
Pro Shop Employee
Spencer T. Olin Golf Course
04.2024 - 11.2024Read More
Mover
Sunrise Moving and Packing, LLC.
07.2023 - 11.2023Read More
Southeast Missouri State University
Bachelor of Science from Business Administration
Read More