Brian Losh
Libertyville
Summary
Experienced Operations/Industrial Sales Manager at Biro of Chicago, Inc., adept at fostering client relationships and driving repeat business. Expert in CRM and product demonstrations, with a proven track record in team leadership and problem-solving. Successfully organized trade shows, generating significant leads and enhancing brand visibility. Detail-oriented and adaptable, committed to exceeding customer expectations. Extensive technical and mechanical "know how", supporting the company internally and industry at the customer level. Comfortable with managing unpredictable changes on a daily basis.
Overview
25
25
years of professional experience
Work History
Operations/Industrial Sales Manager
Biro of Chicago, Inc.
12.1999 - Current
- Developed strong relationships with key stakeholders within client organizations, fostering trust and loyalty that led to repeat business transactions.
- Maintained parts and equipment stock in order to ensure a rapid response to the customers service needs.
- Coordinated technical service requests and preventative maintenance needs for customers for both industrial and retail accounts daily.
- Maintained parts inventory and warehouse stock daily.
- Performed field and online technical support for both retail and industrial accounts.
- Responsible for parts and equipment purchasing daily.
- Trained internal technical industrial and retail staff.
- Performed product installation and training of equipment.
- Fulfilled equipment service estimates for both retail and industrial accounts
- Organized trade shows and industry events to showcase company offerings, generating leads for potential new business opportunities.
Education
Bachelor of Arts - Psychology/Criminal Justice
Indiana University
Bloomington, IN12-1995
Skills
- Product presentation
- CRM proficiency
- Territory management
- Sales presentations
- Cold calling
- Product demonstrations
- Trade show participation
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Organizational skills
- Team leadership
- Adaptability and flexibility
- Verbal and written communication
- Detail-oriented
- Customer complaint resolution
- New hire onboarding
Timeline
Operations/Industrial Sales Manager
Biro of Chicago, Inc.
12.1999 - Current
Bachelor of Arts - Psychology/Criminal Justice
Indiana University
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