Brian Licea
Chicago
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Sales Representative
AT&T Corporate
Chicago
07.2024 - Current
- Engaged customers to understand their communication needs and preferences.
- Presented product features and benefits to enhance customer understanding.
- Assisted in resolving customer issues through effective problem-solving techniques.
Moving Specialist
Dominguez moving
Chicago
02.2021 - Current
- Assisted customers with packing and loading belongings into moving vehicles.
- Coordinated logistics for residential and commercial moving operations.
- Maintained inventory of packing supplies and equipment for efficient operations.
Education
Taft High School
Chicago, ILSkills
- Customer engagement
- Customer relationship management
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Active listening
- Customer service
- Customer relationship building
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Sales Representative
AT&T Corporate
07.2024 - Current
Moving Specialist
Dominguez moving
02.2021 - Current
Taft High School