Hi, I’m
Brian Hricik
Lisle
Summary
Dedicated professional with a history of meeting or exceeding company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
years of professional experience
Work History
Globe Life, Liberty NationalLisle
Supervising Agent
04.2023 - Current
Job overview
- Received the Radu Agency Group, Rookie of the Year Award
- Promoted to Supervising Agent within 6 months of employment
- Managed a team of agents to ensure efficiency and productivity while maintaining high standards of professionalism.
- Developed new business opportunities through consistent networking, resulting in an expanded client base.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- State licensed for Life, Health, Property, and Casualty
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
Barnes & NobleNaperville, IL
Assistant Store Manager
12.2021 - 12.2022
Job overview
- Managed a team of 15 employees at a 3 million dollar store.
- Selected to act as a Commerical Cluster Support, which is a liaison between the home office and store management, for four stores, due to my strengths with company initiated sales programs and product merchandising.
- Assisted in recruiting, hiring and training of team members.
- Raised awareness to the importance of sales campaigns including Barnes & Noble "Our Monthly Picks" and new membership campaigns within my store.
- Both curated and supervised the creation of exciting book displays, increasing sales of backlist(core) titles.
- Offered consistent high level customer service to build customer relationships.
- Handled problematic customers to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual performance providing feedback to improve areas of weakness.
- Increased overall store sales by 5%, putting store in bonus
Barnes & NobleOrland Park, IL
Sales & Inventory Manager/Lead Bookseller
09.2016 - 12.2021
Job overview
- Collaborated with other management staff in a 6 million dollar store, overseeing up to a peak of 30 employees, supporting smooth daily operations.
- Motivated and coached employees on Barnes & Noble "Our Monthly Picks" promotions helping the store achieve tops in the district/region in multiple genres.
- Consistently led the store in new membership conversion percentage.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained and communicated up-to-date knowledge of store sales, policies and promotions.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Served as a point person for store inventory operations.
- Guided team members to maintain a high level of productivity.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Barnes & NobleBloomingdale, IL
Merchandising Manager
05.2013 - 09.2016
Job overview
- Served as a key holding manager for a million dollar store, overseeing 13 employees.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Implemented strategies focused on increasing store sales and customer satisfaction.
- Trained employees in suggestive selling to meet or exceed sales quotas.
- Monitored employee performance and conducted periodic reviews focused on continuous improvement. Resulting in a significant increase of membership sales.
Barnes & NobleOak Brook, IL
Music Department Manager
09.2008 - 05.2013
Job overview
- Ran a near million dollar music department with 4 employees reporting to me.
- Among store leaders in Barnes & Noble membership sales.
- Maintained a clean and organized department by streamlining daily operations and introducing new procedures.
- Trained team members in successful strategies to exceed operational and sales targets.
- Ordered music and film, catering to diverse customer base, offering rare selections hard to find in brick and mortar retail environments.
Education
Columbia College ChicagoChicago, IL
from Film Production
Devry Institute of Technology Addison, IL
from Information Technology
Skills
- Sales Expertise
- Customer Relations
- Attention to Detail
- Sales Promotion
- Leadership
- Strategic Planning
- Customer Service
- Sales Growth
- Verbal and Written Communication
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
HybridRemoteOn-SiteImportant To Me
Work-life balancePaid time offHealthcare benefits401k matchCompany CultureWork from home optionPaid sick leaveFlexible work hoursCertification
- Licensed in the state of Illinois for Life, Health, Property, and Casualty insurance
Timeline
Supervising Agent
Globe Life, Liberty National
04.2023 - Current
Assistant Store Manager
Barnes & Noble
12.2021 - 12.2022
Sales & Inventory Manager/Lead Bookseller
Barnes & Noble
09.2016 - 12.2021
Merchandising Manager
Barnes & Noble
05.2013 - 09.2016
Music Department Manager
Barnes & Noble
09.2008 - 05.2013
Columbia College Chicago
from Film Production
Devry Institute of Technology
from Information Technology