Brian Foster
Chicago
Summary
Dynamic General Manager with a proven track record at Celtic Crossing Irish Pub, driving net sales growth to $1.34M. Expert in operations management and team leadership, implementing training programs and inventory practices that enhance efficiency. Exceptional interpersonal communication skills foster strong customer relations and team performance.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
13
13
years of professional experience
Work History
General Manager
Celtic Crossing Irish Pub
Chicago
06.2023 - Current
- Increased net sales from less than $500K annually to $1.34MIL last fiscal year
- Oversaw daily operations, ensuring optimal service quality and team performance.
- Developed staff training programs to enhance employee skills and customer engagement.
- Implemented inventory management practices, reducing waste and improving supply chain efficiency.
- Analyzed sales data to identify trends, driving strategic marketing initiatives for increased revenue.
Beverage Director
Cooking By Design Chicago
Chicago, IL
03.2021 - Current
- Developed beverage programs enhancing guest experience and brand consistency.
- Managed inventory levels and supplier relationships to ensure product availability.
- Trained and mentored staff on beverage preparation and service standards.
- Implemented cost control measures to optimize beverage profitability.
Outside Sales Representative
Stockyards Brick & Timber
Chicago, IL
02.2018 - 07.2020
- Developed and maintained strong relationships with clients to drive sales growth.
- Conducted market research to identify new business opportunities and target potential customers.
- Delivered product presentations and demonstrations to showcase value propositions effectively.
- Collaborated with internal teams to ensure timely delivery of products and services.
Commercial Broker
Serpe Insurance Agency
Chicago, IL
08.2012 - 03.2018
- Negotiated commercial insurance policies, ensuring comprehensive coverage tailored to client needs.
- Analyzed market trends to provide strategic recommendations for risk management solutions.
- Developed strong relationships with clients, enhancing customer satisfaction and retention rates.
- Coordinated with underwriters to streamline policy issuance and claims processing workflows.
Education
Bachelor of Arts - English Studies
Illinois State University
Normal, Illinois, IL05-2012
Skills
- Efficient multi-tasker
- Operations management
- Problem resolution
- Leadership and team building
- Customer relations
- Exceptional interpersonal communication
Timeline
General Manager
Celtic Crossing Irish Pub
06.2023 - Current
Beverage Director
Cooking By Design Chicago
03.2021 - Current
Outside Sales Representative
Stockyards Brick & Timber
02.2018 - 07.2020
Commercial Broker
Serpe Insurance Agency
08.2012 - 03.2018
Bachelor of Arts - English Studies
Illinois State University