Summary
Overview
Work History
Education
Skills
Timeline
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BRIAN BETHKE

Lockport

Summary

Experienced retail leader with a proven track record of driving team performance and achieving business objectives across multiple locations. Skilled in creating a positive work environment that fosters collaboration and productivity. Committed to delivering exceptional customer service and maximizing profitability through effective expense management strategies. Passionate about developing talent and empowering individuals to reach their full potential within the organization.

Overview

17
17
years of professional experience

Work History

District Manager

HomeGoods
04.2022 - Current
  • Currently lead operations and expense management in 12 stores that equaled 126 Million in sales, LY, and the number 1 volume district in our region
  • Presidents Team Award Winner for FY25
  • Led 2 district for 7 months last year at the same-time which equaled 26 stores at one point.
  • Successfully completed the emerging leaders development program
  • Currently in the BetterUp executive coaching program
  • Selected for a stretch assignment where I was the Zone AVP of Store Operations for 2 months
  • Sponsor on our combo store committee in the communication pillar
  • Developed and maintained the relationships at every level of the organization
  • Mentoring 2 acting DMs and 1 other established DM
  • Helped with the interviewing and selecting the new DM in Kentucky / Ohio

District Manager

PetSmart
09.2015 - 04.2022
  • Led 17 stores and just under 90 million dollars in annual revenue
  • Focused on development of internal employees that led to 5 Store Leader promotions through district mentorship's, IDP's and company developmental lead programs
  • Consistently building relationships in the Chicago along with social media sites to build a virtual bench for talent and future openings within my district
  • Selected to test and provide corporate office feedback on a project called "building the selling culture" in which my district produced the best mystery shop scores in the company out of the test markets
  • Partnered with my regional LP partner to bring shrink from 1.6% down to 1.1% in YOY shrink results through consistent follow-up and accountability around LP initiatives
  • Worked closely with my regional HR partner and consistently perform performance management conversations to maintain very high standards and expectations around results
  • Developed a winning team that went from 57th in the company on the scorecard to 9th overall in YOY results. We also rank in the top 15 to start 2017 as well

Store Leader

PetSmart
01.2011 - 09.2015
  • Responsible for recruiting, hiring, and results of 4 different businesses under 1 roof. Store, Grooming Salon, Dog Training, and Hotel. We were the only store in the company with a 2 story hotel and over 200 pets in our care at 1 time
  • Circle of Excellence Winner in 2013 for results that ended in the Top 5% of the entire company
  • Developed and delivered 11 promotions to my District Manager to support the C Chicago district
  • Worked closely with my regional LP partner on internal investigations, exception reporting, and shrink best practices to deliver a 1.1% decrease in shrink in YOY results while being in a tough urban market
  • Led 4 different locations while jumping up in volume on every task. My final store was the 2nd highest volume store in the region
  • Responsible for the P&L management including but not limited to payroll, supply budgets, shrink and item removal budgets, sales forecasts, a repairs budget and accountable for the controllable contribution of my store
  • Scored a 97% on my internal audit score around company processes and expectations while the average of the company was around 80%

Assistant Store Leader

PetSmart
07.2010 - 01.2011
  • Developed "Junior Leaders" through performance management and followed up on company initiatives
  • Responsible for ordering supplies, creating P&L action plans, and other expense management
  • Assisted the Store Leader in recruiting and staffing of my store
  • Named District Captain for the customer experience and provided district level data around selling metrics and customer service scores
  • Led a team to number 1 customer service scores in the region and wrote employee schedules

Assistant Store Manager

Toys R Us
07.2008 - 06.2010
  • Built relationships with vendors and regional partners that helped my store get better on company process and deliver results
  • Responsible for merchandising of new sets and creating a strategic merchandise flow that kept the store full and on process
  • Helped develop a "critical eye" for detail among the leaders and associates on my team. Helped them see the big picture and see the details in their work
  • Named to the Internal Audit district team where I would travel from store to store and do a mock internal audit to help company process and execution across the entire district
  • Ensured that HR and LP processes were in place from high dollar checks, PO's received correctly, punch edits done correctly and maintained, spider wraps on high dollar merchandise, LP tags on video games, employee of the month was maintained and celebrated and hired a holiday headcount while streamlining the training process for the new employees

Education

BBA - Management, Marketing

Robert Morris University
Chicago, IL
01.2008

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Operations management
  • Goal setting and performance metrics
  • Attention to detail
  • Training and coaching
  • Sales management
  • Expense management

Timeline

District Manager

HomeGoods
04.2022 - Current

District Manager

PetSmart
09.2015 - 04.2022

Store Leader

PetSmart
01.2011 - 09.2015

Assistant Store Leader

PetSmart
07.2010 - 01.2011

Assistant Store Manager

Toys R Us
07.2008 - 06.2010

BBA - Management, Marketing

Robert Morris University

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