Breyann Jackson
Cahokia
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Freddys Frozen Custard And Steakburger
01.2024 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Host
Cracker Barrell
04.2023 - 01.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Cahokia High School
Cahokia 05.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Conflict resolution
- Guest inquiries
- Attention to detail
- Order verification
Timeline
Cashier
Freddys Frozen Custard And Steakburger
01.2024 - 05.2024
Host
Cracker Barrell
04.2023 - 01.2024
Cahokia High School
Similar Profiles
Avery MacAskillAvery MacAskill
Hiring Manager at Freddys Frozen Custard And SteakburgerHiring Manager at Freddys Frozen Custard And Steakburger
Paige FlemingPaige Fleming
Supervisor at Freddys Frozen Custard And SteakburgerSupervisor at Freddys Frozen Custard And Steakburger
Bradley CollinsBradley Collins
Restaurant Supervisor at Freddys Frozen Custard And SteakburgerRestaurant Supervisor at Freddys Frozen Custard And Steakburger
Javien CrumpJavien Crump
Crew Member Cook at Freddys Frozen Custard And SteakburgerCrew Member Cook at Freddys Frozen Custard And Steakburger
Marquan DavisMarquan Davis
Accounting Specialist at Summit BankAccounting Specialist at Summit Bank