BRETT BORTON
Crest Hill
Summary
I'm a results-driven sales and operations professional with proven success in high-performance environments. Experienced in customer engagement, closing sales, and optimizing workflow efficiency across automotive, hospitality, and warehouse industries. Known for exceeding KPIs, building strong customer relationships, and adapting quickly in fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
World Kia Joliet
11.2025 - 04.2026
- Guided customers through the full vehicle purchasing process, aligning options with budget and lifestyle needs
- Managed sensitive financial data including credit applications, income verification, and lender communication
- Utilized CRM systems, Outlook, AI tools, and social media for lead generation and client follow-up
- Consistently exceeded performance expectations, averaging 11 vehicles sold per month
- Achieved 16 vehicle sales in first month post-training, outperforming typical ramp benchmarks
- Built strong rapport with clients, increasing closing rates and customer satisfaction
Team Member (Busser / Host / Boxer / PHC)
Lou Malnati's Pizzeria
06.2025 - 11.2025
- Maintained full dining room readiness including sanitation, table setup, and operational prep before opening
- Ensured continuous cleanliness by monitoring tables and floors during service
- Supported servers by delivering food and maintaining service flow during high-volume hours
- Adapted across multiple roles based on business needs, demonstrating flexibility and teamwork
- Completed food safety training and obtained Food Handler Certification
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Assisted with food preparation, maintaining high standards of quality and safety.
Warehouse Associate / Trainer
Nellis Auction
03.2021 - 03.2025
- Cross-trained across logistics, inventory, audit, returns, and loading dock operations
- Selected as a certified trainer, onboarding new hires and supporting management development
- Assisted in implementing 5S safety and organization systems to improve warehouse efficiency
- Contributed to company growth from 2 to 7 locations during tenure
- Managed cash handling and maintained inventory accuracy in high-volume environments
Truck Team Member (Sales + Service)
1-800-GOT-JUNK?
04.2024 - 11.2024
- Delivered on-site sales estimates and upsold services to increase revenue per hour (RPH)
- Built strong customer relationships and closed sales in face-to-face environments
- Handled full service cycle: quote, removal, disposal, and documentation
- Ensured job accuracy through before-and-after documentation
- Performed daily vehicle inspections and maintenance
- Trained new team members on safety protocols and operational procedures to enhance workflow efficiency.
- Led team in efficient junk removal operations, ensuring timely service delivery and customer satisfaction.
Solar Sales Representative
Suntria
11.2022 - 02.2023
- Conducted door-to-door prospecting and scheduled appointments for solar consultations
- Built trust quickly with homeowners and overcame objections in high-rejection environments
- Developed strong communication and persuasion skills
- Led solar product demonstrations, educating customers on benefits and features.
- Developed customized solar solutions based on client needs and site assessments.
- Maintained up-to-date knowledge of industry regulations and incentives affecting solar energy adoption.
Education
High School Diploma -
Green Valley High School
Henderson, NV2021
Skills
- Sales & Closing Techniques
- Customer Relationship Management (CRM)
- Negotiation & Rapport Building
- Data Handling & Financial Applications
- Operations & Logistics Coordination
- Team Leadership & Training
- Problem Solving & Adaptability
- Time Management & Multitasking
- Interpersonal communication skills
- Product and service knowledge
- Social media promotion
Certification
- Car Sales Representative Certification (Kia Internal)
- Food Handler Certification
Languages
English
Native or Bilingual
Timeline
Sales Representative
World Kia Joliet
11.2025 - 04.2026
Team Member (Busser / Host / Boxer / PHC)
Lou Malnati's Pizzeria
06.2025 - 11.2025
Truck Team Member (Sales + Service)
1-800-GOT-JUNK?
04.2024 - 11.2024
Solar Sales Representative
Suntria
11.2022 - 02.2023
Warehouse Associate / Trainer
Nellis Auction
03.2021 - 03.2025
High School Diploma -
Green Valley High School