Brent Tumulty
Shilo
Summary
With a diversity of fields, I have been allowed to develop my skills in customer service, general management techniques, security performance management, and sound job performance measures.
Overview
14
14
years of professional experience
Work History
Property/Ranch Manager
Private Owner
01.2020 - 01.2025
- Responsible for care, maintenance, and well being of animals.
- Maintained ranch records and documentation.
- Oversaw construction of buildings associated with the property.
- Supervised construction teams.
- Maintained all aspects of property.
Security Officer
Specialized Protective Services
11.2018 - 04.2020
- Gathered information, identified and implemented resolution, planned follow-up, logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings and grounds.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Contacted law enforcement in case of unauthorized persons, documented and submitted follow-up reports.
- Provided security for high profile clients.
Sales Associate
Summit Canyon Mountaineering
08.2016 - 11.2018
- Engaged with customers to effectively build rapport and lasting relationships.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications relating to outdoor activities.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Recognized as top Sales Associate winning several sales promotional contest.
Head Cook
Cala Restaurant
01.2015 - 08.2016
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Mentored more than three kitchen staff at all levels to prepare each for demanding roles.
- Planned menus, tested recipes and oversaw food preparation.
Assistant Manager
Lakeside Bowl
01.2015 - 08.2016
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Responsible for the safe, economic and efficient operation of the bowling facility which included 16 lanes.
- Oversaw restaurant management and conducted food preparation.
- Assisted in bar operations when needed.
- Conducted accounting duties relating to bar, restaurant, and bowling alley operations.
Line Cook
Pug Ryan's
01.2014 - 04.2015
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Prepared estimated 15 orders simultaneously during peak dinner periods with 95% accuracy rate, maximizing customer satisfaction and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Copier Technician
International Copier Exchange
09.2010 - 08.2012
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices.
- Performed maintenance duties and safely handled chemicals and solutions.
- Evaluated systems according to predetermined checklist and noted issues.
Education
Accelerated Program in Broadcasting
Broadcast Center Institute
St. Louis02.2013
High School Diploma -
Glenwood High School
Chatham, IL05.1999
Skills
- Ground Patrol
- First Aid Training
- Attentive and Observant
- De-escalation Techniques
- Customer Service
Timeline
Property/Ranch Manager
Private Owner
01.2020 - 01.2025
Security Officer
Specialized Protective Services
11.2018 - 04.2020
Sales Associate
Summit Canyon Mountaineering
08.2016 - 11.2018
Head Cook
Cala Restaurant
01.2015 - 08.2016
Assistant Manager
Lakeside Bowl
01.2015 - 08.2016
Line Cook
Pug Ryan's
01.2014 - 04.2015
Copier Technician
International Copier Exchange
09.2010 - 08.2012
Accelerated Program in Broadcasting
Broadcast Center Institute
High School Diploma -
Glenwood High School
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