Brenna Johnson
Streator
Summary
Experienced healthcare professional providing quality care to patients in variety of medical settings. Delivers strong communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
15
15
years of professional experience
Work History
Patient Care Technician
OSF Healthcare
Peru, IL
06.2023 - Current
- Provide safe, compassionate, and patient-centered care for medical-surgical patients.
- Obtain and document vital signs, blood glucose levels, intake and output, and other patient data.
- Assist patients with activities of daily living, including bathing, dressing, feeding, toileting, ambulation, repositioning, and transfers.
- Observe patients for physical and emotional changes and promptly communicate concerns to the nursing team.
- Collect specimens and accurately document patient information in the electronic medical record.
- Assist nurses with admissions, discharges, patient transfers, and other bedside procedures.
- Provide one-to-one observation for patients requiring constant supervision to maintain safety.
- Collaborate with nurses, physicians, therapists, and other members of the healthcare team to ensure continuity of care.
- Maintain infection prevention standards and support a safe patient environment.
Rehabilitation Tech
OSF Healthcare
Ottawa, IL
05.2022 - 06.2023
- Assisted physical and occupational therapists with patient treatments and mobility activities.
- Prepared treatment areas and equipment before and after therapy sessions.
- Assisted patients with transfers, ambulation, and therapeutic exercises while promoting safety and independence.
- Maintained a clean, organized, and safe rehabilitation environment.
- Transported patients throughout the facility as needed.
- Performed non-technical departmental duties to support efficient rehabilitation services.
- Communicated patient concerns and observations with rehabilitation staff.
Retail Shift Leader
Cracker Barrell Old Country Store
Ottawa, IL
09.2011 - 08.2022
- Trained and mentored team members on best practices and service standards.
- Managed inventory levels, ensuring stock availability and minimizing waste.
- Implemented promotional strategies that enhanced product visibility and sales performance.
- Resolved customer complaints effectively, fostering positive shopping experiences.
- Coordinated shift schedules to optimize staffing levels during peak hours.
- Monitored compliance with health and safety regulations to maintain store standards.
- Organized and understood goals, sales and requirements of site floor.
- Handled product zoning, organization and stocking with extreme detail and customer awareness.
- Set clear goals for team members and assured accountability with positive reinforcement to change behaviors.
- Reduced shrinkage through diligent loss prevention efforts, including regular audits and staff training.
- Trained new employees on store procedures, product knowledge, and customer service skills for optimal performance.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Associate of Applied Science - Nursing
Illinois Valley Community College
Oglesby05-2027
Timeline
Patient Care Technician
OSF Healthcare
06.2023 - Current
Rehabilitation Tech
OSF Healthcare
05.2022 - 06.2023
Retail Shift Leader
Cracker Barrell Old Country Store
09.2011 - 08.2022
Associate of Applied Science - Nursing
Illinois Valley Community College